Remote Customer Service Agent

A company is looking for a Remote Customer Service Agent to support customer service initiatives for a diverse portfolio of clients.

Key Responsibilities :

Handle inbound and outbound calls professionally and efficiently

Resolve customer issues on the first call through effective problem-solving

Accurately document interactions and process claims

Required Qualifications :

Must be 18 years or older

High school diploma or equivalent

Previous call center experience

Work from home experience

Strong command of the English language