Talent.com
Assistant Manager

Assistant Manager

Planet FitnessNew Windsor, NY, US
30+ days ago
Job type
  • Full-time
Job description

Assistant Manager

At Planet Fitness, our mission has always been to enhance peoples lives by providing a high-quality fitness experience in a welcoming, judgement free environment. Joining the PF family means being part of a company that is based on an established culture and strong set of values. It is being a part of a supportive, engaging team that cares about bettering the health and wellbeing of the community in an environment where everyone feels like they belong. It is having fun at work while creating member experiences that consistently exceed their expectations. It means being part of a brand that you can be proud of!

All of our Team Members at Planet Fitness share one thing in common a passion for our amazing brand and a desire to make our members feel welcome in our Judgement Free Zone. Characteristics that will make you a perfect match for our Assistant Manager :

  • Exhibit a positive and upbeat attitude.
  • Have a passion for delivering a consistent and exceptional experience to our members, guests and fellow PF team members.
  • Are a team player who prides yourself on being punctual, reliable and dependable.
  • Handle all interactions with diplomacy and exhibit a genuine motivation for helping others.
  • Are comfortable guiding and supporting team members to complete tasks.
  • Act with integrity and show respect to everyone around you; act as a role model.
  • Exhibit strong communication skills and have an ability to listen and empathize.
  • Quickly apply information you learned during the online and hands on training.
  • Enjoy coaching and leading others to success.
  • Can comfortably manage through conflict.

The Assistant Manager is a full-time position that assists the club manager in the oversight of club operations to ensure an exceptional "Judgement Free" member experience! You will be heavily involved with team members onboarding and training. As the Assistant Manager, you will be leading the team through task completion and drive the success of club priorities and KPI goals. You will focus on key behaviors that create an exceptional member experience and ensure team members have the tools to do so. These responsibilities include :

  • Lead team members to complete assigned tasks in a safe and efficient manner.
  • Model the behaviors to provide an outstanding member experience; coach and inspire others to do the same.
  • Assist in resolving employee concerns.
  • Provide backup staffing support as needed.
  • Manage inventory system for cleaning supplies.
  • Ordering club supplies and retail product.
  • Track KPI to identify areas of strengths and opportunities; game plan with club manager.
  • Support the Club Manager with hiring and onboarding new team members.
  • Assess and assist in emergency situations.
  • Daily responsibilities for the Assistant Manager also include :

  • Greet members / guests as they enter and exit the club; assisting them with any questions or concerns as they check in.
  • Help to promote our Judgement Free Zone by connecting with members on the club floor, offering assistance and showing support in their fitness journeys while upholding club policies.
  • Resolve member concerns and escalate to a Manager as needed.
  • Answer phones in a friendly manner and assist callers with their inquiries.
  • Perform membership related functions such as sign-ups, contact / billing information updates, cancellations, collecting unpaid balances and transferring memberships.
  • Perform prospective member calls and tours; assessing their membership needs.
  • Execute retail transactions with accuracy and drive sales goals.
  • Resolve member concerns and escalate to a Manager as needed.
  • Regular, consistent cleaning and sanitizing of all exercise equipment and Black Card spa amenities. This includes communal spaces as well as your assigned area.
  • Ensuring restrooms are clean and sanitized, stocked and clutter free by following the routine cleaning schedule.
  • Frequently perform a comprehensive walk of all club areas; quickly fix any safety / policy issues and address cleanliness concerns.
  • Promptly address maintenance and facility concerns such as broken and / or missing equipment (i.e., Dispensers, leaky faucets, fixtures etc.)
  • About Your Qualifications :

  • 9-12 months of experience in a customer service environment is preferred.
  • 9-12 months of experience supervising and leading team is preferred.
  • Must be 18 years of age or older.
  • Willing to become CPR / AED Certified (Training provided by Planet Fitness).
  • Basic computer proficiency.
  • Physical Demands of the Assistant Manager :

  • Continual standing and moving throughout the club to accomplish tasks during shift.
  • Continual communicating in person or on the phone to exchange information during shift.
  • Must be able to lift up to 75 pounds.
  • Will encounter toxic chemicals during shift.
  • Frequent cleaning and sanitizing of equipment and facilities.
  • Moving self in different positions, including bending and twisting, to accomplish tasks.
  • More reasons to join Planet Fitness!

  • Medical, Dental, and Vision Insurance
  • Vacation
  • / Sick Time / Holiday Pay
  • Free Black Card Membership
  • 401(k) Retirement Savings Plan
  • Term Life Insurance
  • Healthcare and Dependent Care Flexible Spending Accounts
  • Tuition Reimbursement
  • Employee perks and discounts
  • Engaging team-building competitions and social events
  • Please note that certain benefits listed above are for full-time employees only
  • E-Verify is used in the following states : Florida, Georgia, North Carolina, South Carolina and Alabama

    Every team member is responsible for contributing to a safe and healthy workplace. Team members are expected to be active participants in health and safety by following all applicable policies and protocols, reporting unsafe conditions or at-risk behaviors to leadership, and conducting work in a safe manner.

    Create a job alert for this search

    Assistant Manager • New Windsor, NY, US

    Related jobs
    • Promoted
    Assistant Manager

    Assistant Manager

    KnitWell GroupParamus, NJ, US
    Full-time +1
    LOFT creates modern, feminine, versatile clothing for women with one common style goal : to look and feel confident wherever the day takes them. We empower women to find their authentic self-expressi...Show moreLast updated: 30+ days ago
    • Promoted
    Assistant Manager 1

    Assistant Manager 1

    Dollar TreeNanuet, NY, US
    Full-time
    We're seeking an Assistant Store Manager to join our team to help with store operations, customer service and team development. Duties include, but are not limited to, assisting with store functions...Show moreLast updated: 30+ days ago
    • Promoted
    Assistant Manager

    Assistant Manager

    SnipesWayne, NJ, US
    Full-time
    We live sneakers, streetwear, and neighborhood culture! All Day! Every Day!.With more than 750 stores in Europe and the USA, SNIPES is one of the leading sneaker and streetwear retailers worldwide....Show moreLast updated: 30+ days ago
    • Promoted
    Assistant Store Manager

    Assistant Store Manager

    Boot BarnTotowa, NJ, US
    Full-time
    The Assistant Store Manager is an essential part of the store leadership team and is responsible for collaborating with the Store Manager to cultivate and maintain an environment that supports the ...Show moreLast updated: 30+ days ago
    • Promoted
    Assistant Manager

    Assistant Manager

    IHOPBronx, NY, US
    Full-time
    Directs the operation of an assigned unit by performing the following duties.Assist in the achievement of budgeted sales and profits. Develop and maintain professional functional working relationshi...Show moreLast updated: 30+ days ago
    • Promoted
    Assistant Manager

    Assistant Manager

    Wendy'sBronx, NY, US
    Full-time
    Want to make a difference? Want to be a leader?.We offer more opportunities for people to find the challenges they want and the recognition they deserve. We are seeking career-minded, motivated indi...Show moreLast updated: 30+ days ago
    • Promoted
    Assistant Store Manager

    Assistant Store Manager

    Tommy BahamaParamus, NJ, US
    Full-time
    Live the Island Life as an ambassador of our brand, representing the season's stylish trends.We look for those who are passionate about growth as we offer a variety of rewarding positions, from sal...Show moreLast updated: 30+ days ago
    • Promoted
    assistant manager

    assistant manager

    Dollar TreePark Ridge, NJ, US
    Full-time
    We're seeking an Assistant Store Manager to join our team to help with store operations, customer service and team development. Duties include, but are not limited to, the following : .Assist with sto...Show moreLast updated: 26 days ago
    • Promoted
    Assistant Manager

    Assistant Manager

    Planet Fitness (Retail)Bronx, NY, US
    Full-time
    The Assistant Manager will be responsible for assisting the General Manager in the oversight of gym operations to ensure an exceptional "Judgment Free" member experience and staff experience, as we...Show moreLast updated: 9 days ago
    • Promoted
    Assistant Manager, White Plains

    Assistant Manager, White Plains

    KnitWell GroupWhite Plains, NY, US
    Full-time
    LOFT creates modern, feminine, versatile clothing for women with one common style goal : to look and feel confident wherever the day takes them. We empower women to find their authentic self-expressi...Show moreLast updated: 11 days ago
    • Promoted
    Abercrombie & Fitch - Assistant Manager, Greenwich Avenue

    Abercrombie & Fitch - Assistant Manager, Greenwich Avenue

    Abercrombie & FitchOld Greenwich, CT, US
    Full-time
    Assistant Manager, Greenwich Avenue.The company operates a family of brands, including Abercrombie & Fitch, YPB, abercrombie kids, Hollister and Gilly Hicks, each sharing a commitment to offer prod...Show moreLast updated: 30+ days ago
    • Promoted
    Assistant Manager

    Assistant Manager

    World MarketParamus, NJ, US
    Full-time +1
    When you join our team, you'll enjoy : .Flexible scheduling that supports your lifestyle & work-life balance.Up to 30% shopping discount on our unique finds for you and your designated shopper.Workin...Show moreLast updated: 30+ days ago
    • Promoted
    Assistant Manager I

    Assistant Manager I

    Dollar TreeValley Cottage, NY, US
    Part-time
    We're seeking an Assistant Store Manager to join our team to help with store operations, customer service, and team development. Duties include, but are not limited to, the following : .Assist with st...Show moreLast updated: 22 days ago
    • Promoted
    Assistant Club Manager

    Assistant Club Manager

    BJ's Wholesale ClubMonroe, NY, US
    Full-time
    Assistant Club Manager In Training.Join our team of more than 34,000 team members, supporting our members and communities in our Club Support Center, 235+ clubs and eight distribution centers.BJ's ...Show moreLast updated: 30+ days ago
    • Promoted
    Assistant Manager (P1-1462248-4)

    Assistant Manager (P1-1462248-4)

    Panda Restaurant GroupYonkers, NY, US
    Full-time
    Panda Express is searching for experienced leaders to join our store management team.Panda is 100% committed to the professional and personal development of our family of associates.That's why we o...Show moreLast updated: 30+ days ago
    • Promoted
    Assistant Manager(03555) - 432 North Avenue

    Assistant Manager(03555) - 432 North Avenue

    Domino's PizzaNew Rochelle, NY, US
    Full-time
    The Assistant Manager is typically in training to become a store General Manager.This position requires a full-time commitment, both physically and mentally as this is a very demanding position.The...Show moreLast updated: 30+ days ago
    • Promoted
    Abercrombie & Fitch - Assistant Manager, Palisades

    Abercrombie & Fitch - Assistant Manager, Palisades

    Abercrombie & FitchWest Nyack, NY, US
    Full-time
    The company operates a family of brands, including Abercrombie & Fitch, YPB, abercrombie kids, Hollister and Gilly Hicks, each sharing a commitment to offer products of enduring quality and excepti...Show moreLast updated: 30+ days ago
    • Promoted
    Assistant Manager

    Assistant Manager

    Palm Beach TanStamford, CT, US
    Full-time
    We're all about skin care and beauty; are you? Starting pay $17.Immediate positions available - apply now!.Closed on the Fourth of July, Thanksgiving, Christmas, New Year's Day.Constant Product and...Show moreLast updated: 30+ days ago