Job Title : IBM Watson Developer
Location : Hartford, CT (Onsite )
Duration : Long-term
Contract Type-#W2
Interview : 2 rounds (face-to-face)
Position Summary
In this role, you will architect, implement, and optimize rich conversational flows using IBM"s Conversational AI stack, while integrating enterprise data sources to deliver context-aware, trustworthy responses. You"ll collaborate with product, UI / UX, and backend teams to define requirements, influence features, and ensure scalable, user-centric solutions.
Key Responsibilities
- Ability to design and develop AI conversations with responses coming from outside APIs via cloud function or integration with other systems.
- Applying clean coding skills and best practices.
- Collaborating with user interface designers and backend application integration teams to understand the mechanisms through which the conversational AI solution will be used and what is needed to fulfil intents.
- Collaborating with teams and other developers to design, develop, test, deploy and maintain a chatbot.
- Troubleshoot bots, debug, and deploy chatbots on various channels (voice / chat).
- Leveraging AI, NLP Technologies and cognitive machine learning to develop chatbot applications.
- Integrate chatbot solutions with multiple platforms.
- Enhancing user effectiveness of the conversational agents with the help of advanced technologies.
- Continuously develop knowledge of emerging technologies and analytics techniques and support the pursuit of business development opportunities.
- Tuning and enhancing Speech to Text models.
Required Qualifications
8+ years software delivery experience3+ years of Chatbot development experience with IBM WatsonX Orchestrate , or any other similar chatbot conversational AI tool (i.e Google Dialogflow CX, LivePerson, Amazon Lex, Kore.ai)3+ years training and improving intent recognition by curating the appropriate training data sets3+ years applying Conversational AI best practices (e.g. NLP and training data best practices)1+ years of experience in CICD, Git, unit-testing and source code management1+ years of knowledge of cloud development and deployment principles1+ years of Backend (server-side) development experience in Java, Node.js, or Python1+ years of multi-language experience in JavaScript / Typescript1+ years of working in an Agile environment , with knowledge in DevOps approaches, end-to-end software development processes and business requirementsPreferred Qualifications :
Prior work with IBM Watson Speech-to-Text, Watson Discovery , or similar voice processing and information retrieval technologies.Familiarity with SSML (Speech Synthesis Markup Language) tagging for TTS refinementExperience integrating unstructured data sources (e.g., document searching using semantic embeddings) with conversational agentsEducation :
Bachelor"s degree in Computer Science, Engineering, or related field, or equivalent experience required.