Relationship Banker - Rohnert Park

Job Details

Description

This position is scheduled 29 hours per week, 8 : 30am to 5 : 30pm Monday, Tuesday, Friday, and 8 : 30am to 1 : 30pm Saturday. The schedule is subject to change based on the business needs of the Bank.

Do you excel at customer service?

Do you enjoy working with the public?

Do you enjoy working on a team with wonderful people who genuinely care about each other?

If this sounds like you, Exchange Bank may be your next great career opportunity!

In this front-line customer facing role you will build long term customer relationships and educate customers on our full range of products and services. You will handle both teller and new account transactions and provide a superior customer experience during every interaction. You are skilled at communicating with customers in order to discover new bank products and services that can create cross-selling and referral opportunities.

Your Role

Customer Experience

• Accurately and confidently process customer deposits, withdrawals and loan payments, cash checks and other transactions.
• Process a variety of customer transactions and requests including stop payment requests, funds transfer requests, address changes and account research.
• Educate customers on a full range of retail products and services including deposit accounts, non-equity consumer loans, credit cards, cash management, merchant services and safe deposit boxes.
• Facilitate ongoing relationship servicing with existing customers to nurture loyalty and retention as well as acquire additional business.

Sales

Who You Are

Compensation

The hiring range for this position is $20.40 to $26.20 per hour. The compensation offered will fall within this range commensurate with the candidate's applicable experience, education and skills.

Who We Are

Established in 1890, Exchange Bank is one of the most unique community banks in the United States because of our history, ownership and legacy. Our employees enjoy a work environment that values a work / family balance, encourages community involvement and provides a competitive compensation and benefit package.

Our Mission - From generation to generation, we invest in people, business and community to build a strong future.

Commitment – Respect – Integrity – Teamwork