Manager, Clinical Services

Posting Date

11 / 06 / 2025

5200 Virginia Way, Brentwood, Tennessee, 37027-7569, United States of America

General Purpose of the Job

Describe the primary purpose or scope of the job. What must be accomplished and why it is performed.

The primary purpose of the Clinical Services Manager role is to support clinics by ensuring safety readiness through immediate response to adverse events and regulatory surveys; upskilling clinic teams via targeted coaching on clinical competencies; and providing expert oversight for clinical outcomes by addressing performance outliers. This involves conducting internal audits, facilitating quality improvement initiatives, coaching staff on best practices, removing barriers to performance goals, and collaborating with leadership to drive accountability across facilities.

Essential Duties & Responsibilities

In order of significance, list the essential functions and responsibilities of the position. Do not include duties that are performed infrequently or require minimal time. All other duties are accounted for in "Other Duties as Assigned" which must remain on all Job Descriptions.

Safety Response & Readiness :

• Support clinics through immediate response to adverse events and CMS surveys, completing safety snapshots (internal audits), and coaching teams on quality improvement plans and governance processes.
• Provide onsite support for CMS surveys and other regulatory inspections, ensuring compliance with all relevant standards.

Coaching & Upskilling Clinic Teammates :

Clinical Outlier Support :

Perform other duties as assigned.

Education and Requirements

Describe any required or preferred education and experience criteria (i.e. bachelor's degree preferred, or management experience required).

Education to commensurate with RN / LPN license or status as a Registered Dietitian

Bachelor's degree in associated field

Certificates, Licenses, and Registrations

List applicable certificates, licenses, and registrations required or preferred for this position

Current license as LPN or RN in state of practice

Current CPR certification

Travel and Time Requirements

List the amount of travel required for this role and frequency of nights and weekends required to work.

Additional Requirements

Language Skills : Fluent in the written and verbal skills necessary to successfully perform the essential functions, duties, and responsibilities of the position.

ADA / Reasonable Accommodations : DaVita provides reasonable accommodations to enable otherwise qualified individuals with disabilities to perform the essential Physical and / or Mental functions of a position.

Work Environment : Level III - Moderate noise (e.g., business office with computers or printers, light traffic). No required tasks involve greater exposure to blood, body fluids or tissues than would be encountered by a visitor. The normal work routine involves no exposure to blood, body fluids or other hazardous conditions.

Visual : Vision adequate to perform the essential duties / responsibilities of position.

May be required to demonstrate the ability to differentiate colors on a test strip.

Physical Demands : Physical requirements can vary. These must be reviewed with management. However, in general, the position requires the following activities :

What We'll Provide :

More than just pay, our DaVita Rewards package connects teammates to what matters most. Teammates are eligible to begin receiving benefits on the first day of the month following or coinciding with one month of continuous employment. Below are some of our benefit offerings.

Comprehensive benefits : Medical, dental, vision, 401(k) match, paid time off, PTO cash out

Support for you and your family : Family resources, EAP counseling sessions, access Headspace, backup child and elder care, maternity / paternity leave and more

Professional development programs : DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita's online training platform StarLearning.

#LI-ML3

At DaVita, we strive to be a community first and a company second. We want all teammates to experience DaVita as "a place where I belong." Our goal is to embed belonging into everything we do in our Village, so that it becomes part of who we are. We are proud to be an equal opportunity workplace and comply with state and federal affirmative action requirements. Individuals are recruited, hired, assigned and promoted without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, protected veteran status, or any other protected characteristic.

This position will be open for a minimum of three days.

For location-specific minimum wage details, see the following link : DaVita.jobs / WageRates

Compensation for the role will depend on a number of factors, including a candidate's qualifications, skills, competencies and experience. DaVita offers a competitive total rewards package, which includes a 401k match, healthcare coverage and a broad range of other benefits. Learn more at https : / / careers.davita.com / benefits

Colorado Residents : Please do not respond to any questions in this initial application that may seek age-identifying information such as age, date of birth, or dates of school attendance or graduation. You may also redact this information from any materials you submit during the application process. You will not be penalized for redacting or removing this information.