Technical Enablement Manager

A company is looking for a Technical Enablement Manager who will drive customer success and platform adoption through enhanced Site Scan delivery and optimized configurations.

Key Responsibilities

Deliver customized Site Scan solutions by guiding customers to optimal configurations and troubleshooting site-specific challenges

Optimize Site Scan delivery by enhancing workflows and collaborating with internal teams to improve customer adoption

Establish trust with customers by leading calls, providing actionable recommendations, and responding to technical inquiries

Required Qualifications

Strong technical expertise in the Fluxx platform and its backend structure

Proven ability to foster long-term customer relationships and improve communication

Analytical mindset with experience in developing creative solutions based on data trends

Demonstrated collaboration skills across teams, including Product and Customer Success

Experience with SaaS platforms or grantmaking systems is preferred