POS Support Technician (Korean Bilingual)

Job Description

Job Description

Bluu Inc., founded in 2007, is a end-to-end POS hardware service provider for merchants nationwide.

Bluu Inc. is a leader in developing innovative POS software. Currently, Bluu Inc. hardware is installed in more than 10,000 locations, and has been the product of choice by many international franchise retailers.

Location : Farmers Branch, TX, Duluth, GA

Full Time

Job Description :

• Provide phone support; Document all merchant and reseller / agent issues; Resolve all outstanding issues as quickly as possible
• Prepare / stage POS hardware and software for deployment
• Maintain POS department equipment and tools
• Perform hardware repairs as required, both in-house and in the field - Test, evaluate, and document all software / hardware issues
• Provide training to associates, merchants, and resellers - Install and configure software, hardware, cables / wiring, and networks
• Monitor system performance and troubleshooting issues
• Provide documentation as required

Qualifications and Skills

Benefits

Pay rate : $20 / hr - $29 / hr DOE