Mobile Service Technician

Job Description

Job Description

Description :

Become the face of our Ford brand and our service experience with Ford Mobile Service. We are making something new and developing trusting relationships. Join our team as we take our service lane out into the community.

We are looking for a self-motivated automotive technician who is personable, dependable and trustworthy. You will help us create and deliver light automotive services directly to customers. You will manage your day in the community traveling to appointments, performing services like recall replacements and oil changes. Top notch training is provided, customer experience or hospitality experience desired.

As a Mobile Service Technician, you will :

Organize and prepare for the day's appointments

Engage with many different customers each day and represent Chalmers Ford

Apply hospitality skills by warmly greeting and engaging with customers Consult with the customer on work to be performed

Perform a multi-point inspection

Perform the work needed in a clean and efficient manner

Commit to a leave-no-trace clean up

Be a part of an amazing, cutting-edge team working to revolutionize the way we deliver our service experience!

Requirements :

• Knowledge - Write up RO, Tablet / technology, Customer Service Experience / Skills
• Skills - Oil change, Belts, Wiper Replacement, Multi-point inspection, Filter change, Tire Rotation, Fluid Change, Brake Pads, Battery Change
• Qualities - Open, Trustworthy, Personable, Neat appearance, Good communicator, Confident, Decisive, Organized, Conflict management, Dependable, Adaptable, Thorough
• Be able to lift heavy objects eg wheels / tires
• Work outside and under vehicles