Retail Operations Specialist

North America Store Operations Process Optimization Specialist

We are seeking a North America (NA) Store Operations Process Optimization Specialist to enhance our store workload management, store tests, and support our Workload & Communications team. This role will involve developing tools, systems, and processes to streamline project management within the NA Store Operations team. The ideal candidate will become proficient in Back-of-House (BOH), Front-of-House (FOH), Technology, and Online-to-Offline (O2O) operations to drive project success in the NA geography (geo).

As a NA Store Operations Process Optimization Specialist, you will :

• Review, assess, and carry out requests aligned with Store Operations priorities
• Aid in delivering tasks to our stores, ensuring adherence to established processes
• Elevate the store experience through process optimization
• Create and maintain comprehensive project and process documentation
• Manage multiple tasks simultaneously within the Workload Management & Communications Team

One of the great things about this position is you will get the opportunity to work in partnership with several cross-functional teams across the Company. You will collaborate cross-functionally within NA Store Operations to support key initiatives and milestones. Your partners will include :

What you bring :

If you are passionate about optimizing store operations and possess the skills to drive our projects forward, we invite you to apply and join our dynamic team! We offer a number of accommodations to complete our interview process including screen readers, sign language interpreters, accessible and single location for in-person interviews, closed captioning, and other reasonable modifications as needed. If you discover, as you navigate our application process, that you need assistance or an accommodation due to a disability, please complete the Candidate Accommodation Request Form.