Senior Manager, Commercial Operations

Senior Manager, Commercial Operations

Reports to : Senior Director, Commercial Operations

Location : Plymouth Meeting, PA (Hybrid)

Company Overview :

Braeburn is dedicated to delivering solutions for people living with the serious consequences of opioid use disorder. At Braeburn, we challenge the status quo and champion transformation of the management of opioid use disorder (OUD) by partnering with the community to create a world where every person with OUD gets the best possible care and opportunity to reach their full potential. Our shared commitment to innovation on behalf of patients enables us to help people with OUD begin and sustain recovery.

At Braeburn, there are opportunities to contribute to our purpose every day. We value authenticity and strive to amplify all voices. Our culture empowers everyone to be successful and unleashes our full potential.

Position Summary :

The Senior Manager, Commercial Operations will ensure that commercial programs and initiatives are executed efficiently and aligned with strategic business objectives. This individual will be responsible for program oversight, cross-functional coordination, and vendor management to support the company's commercial success.

The Senior Manager, Commercial Operations will provide insights that inform brand performance decisions and customer engagement strategies, while fostering a culture of accountability, collaboration, and operational excellence across the commercial function.

Specific Duties :

• Manage relationships with vendors and third-party partners that support commercial programs, ensuring that external resources are aligned with organizational priorities and deliver value to the business.
• Collaborate cross-functionally with Marketing, Sales, Sales Operations, Business Operations, and Market Access.
• Ensure alignment with brand strategy and go-to-market plans.
• Manage and track the progress of cross-functional projects, driving key commercial initiatives from planning through to successful execution.
• Assess customer performance and emerging trends to inform and support brand strategy and commercial planning.
• Facilitate clear and timely communication between cross-functional teams and senior leadership, providing regular updates on program status, key risks, milestones, and critical decision points.
• Build and maintain strong, collaborative relationships with internal stakeholders and external partners, serving as a trusted business partner to leadership and peers.
• Foster a culture of collaboration, accountability, and continuous improvement across the commercial organization.
• Provide account analytics by monitoring account performance and ordering trends, identifying insights that can guide strategic decision-making.
• Conduct regular check-ins with clinics to evaluate performance, identify patterns, and capture customer insights that can enhance brand execution.
• Take on additional Commercial Operations projects as business needs evolve.

Skills :

Education / Experience :

Braeburn is committed to ensuring equal employment opportunity for all qualified applicants regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, military / veteran status, age, disability, or any other category / characteristic protected by law (collectively, "Protected Categories"). In fact, we encourage all underrepresented backgrounds to apply for any open job positions with the company.

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