Admin Assistant-165683, 165707, 165911

Administrative Assistant

Salary : $45,070.74 - $63,099.04 Annually

Location : Westminster, CO

Job Type : Regular Full-time

Job Number : 07228

Department : Human Services Division HS Self Sufficiency

Opening Date : 11 / 03 / 2025

Closing Date : 11 / 10 / 2025 4 : 30 PM Mountain

Our Mission : To responsibly serve the Adams County community with integrity and innovation.

EEO : Adams County is an equal opportunity employer. No person is unlawfully excluded from employment opportunities based on race, color, national origin, ancestry, religion, creed, sex, sexual orientation, gender expression, gender identity, age, disability, genetic information, veteran status, marital status or any other legally protected characteristic.

Position Classification

Onsite Job duties and expectations require employee to be regularly scheduled onsite.

What Success Looks Like In This Job

Provides administrative support, reception functions, and delivers excellence in the customer experience for Human Services programs at the Human Services Center in Westminster, the Aurora Services Center, and at community events throughout Adams County. This position requires team members to be on-site to support clients.

Examples Of Duties For Success

• Performs a wide variety of complex clerical work including the maintenance of accurate and detailed logs, records, verifying accuracy of information, researching discrepancies, and recording information.
• Greets the public; provides information and forms to County staff, the general public, and vendors; assists in the completion, collection, and processing of forms and information received; and provides information on departmental and County programs, policies, and procedures.
• Issues Colorado EBT Cards for various public assistance programs, provides client training on card usage, resolves EBT problems for clients, and maintains inventory and reconciliation of cards. Performs all data entry for the EBT service.
• Transfers electronic documents from various systems and workflow management software.
• Reviews applications, redeterminations, and verifications from clients for completeness and determining next steps.
• Schedule / reschedule interview appointments for phone or face-to-face interviews in accordance with program regulations and current procedures.
• Assists clients with application completion when needed.
• Assists customers in utilizing CO PEAK.
• Maintains accurate and detailed logs and casecomments in various systems when cases are reviewed and acted on.
• Makes appropriate referrals to other resources including other departments, systems, and Community Partners.
• Understands general rules and regulations, client rights and responsibilities, available benefit dates, and the reason for approval or denial of public assistance benefits.
• Clearly and correctly explains relevant program eligibility requirements to clients.
• Maintains return mail from Data Operations for customer pick-up. Purges unclaimed mail at set intervals.
• Processes incoming and outgoing mail and fax correspondence, as requested.
• Manages and resolves customer complaints / issues and / or escalates to the appropriate department when the concern requires it.
• Completes Application Initiation (AI) of public assistance benefits.
• Reviews and completes various tasks from several internal email boxes.
• Assists various departments with administrative duties as needed (such as the Community Partners Suite).
• Performs general coverage assistance, as needed, for various Human Services departments.
• Participates in regular meetings with supervisor related to performance, county norms and values, and SMART goals.
• Participates in monthly unit meetings, other internal group meetings, and State and / or Federal partner meetings, as requested.
• Provides reports, statistics, and information to the supervisor, as requested, to assess achievements, areas of concern, and priorities.
• Attends mandatory and developmental training classes as identified with the supervisor.
• Maintains supply of forms and office supplies for team member and customer areas.
• Performs other related duties and responsibilities as assigned.

Qualifications For Success

Experience : Two years of full-time office / clerical experience. Bilingual candidates are preferred.

Education and Training : High School Diploma or GED.

Benefits

Adams County provides a comprehensive benefits package to employees that goes above and beyond what is offered at most organizations.

Benefits You Expect : AFLAC Supplemental Medical Insurance, Basic Term Life & Optional Term Life Insurance, Deferred Compensation Plan, Dental / Vision / Medical Plans, Generous Vacation / Sick leave, Long-Term Disability, Retirement Plan, Short-Term Disability

Plus Some You Might Not Expect : Employee Assistance Program, Employee Fitness Center, Employee Health Clinics, Flexible Work Schedules, Recreation Center Discounts, Training & Tuition Reimbursement Programs, Wellness Programs, Lactation Friendly Certified Workplace

Please be aware that your cover letter and resume will not be accessed in the initial screening process, so you must complete your application and supplemental questions with as much detail as possible. Any personally identifiable information (PII) such as name and address will be redacted from applications that meet the minimum screening requirements and are forwarded to the hiring manager. If the hiring manager selects you to advance in the hiring process, your cover letter and resume will then be accessible to the hiring team.

Information provided on the application is used to determine if a candidate meets minimum qualifications. Only information provided at the time of the application being completed will be considered and additional information that is not listed on the application will not be considered when deciding if a candidate meets or does not meet the qualifications. Applicants are STRONGLY encouraged to include all information and details on their application.

I understand and agree that only information provided at the time of my application will be used to determine if I meet the minimum requirements for this position.

Yes, I understand and agree.

Yes.

Yes.

Required Question

Employer : Adams County

Address : 4430 S. Adams County Parkway, Suite C4000B, Brighton, Colorado, 80601-8213

Website : http : / / www.adcogov.org / current-career-opportunities