ED Patient Registration Rep

Job Posting

Note : The compensation range(s) in the table below represent the base salaries for all positions at a given grade across the health system. Typically, a new hire can expect a starting salary somewhere in the lower part of the range. Actual salaries may vary by position and will be determined based on the candidate's relevant experience. No employee will be paid below the minimum of the range. Pay ranges are listed as hourly for non-exempt employees and based on assumed full time commitment for exempt employees. Minimum - Midpoint - Maximum $20.38 - $23.43 - $27.53

Summary

Schedule : 7p-730am; 2 days a week; rotating weekends and holidays.

Location : Baystate Medical Center Springfield MA

Under the direction of the Revenue Cycle Registration Manager / Supervisor, the ED Registration Representative is responsible for interviewing patients and collecting patient demographic and insurance information in a fast-paced, high-stress Emergency Department environment. Collects necessary patient responsibility payments at the time of registration. Duties also include working closely with insurance, Clinical Staff, Medical Records, and other hospital personnel to ensure patient safety and fiscal reimbursement. Obtains necessary signatures of all required forms and interacts in a professional and courteous manner with fellow staff members and the public at large.

Requirements

• Successfully complete training in Patient Registration Department policies, procedures, workflows, and applications including annual web-based training and basic medical terminology.
• Complete departmental orientation to product lines; demonstrate competency in introductory proficiency testing >

91%.

Required Experience Customer Service experience

Preferred Experience Previous experience in patient registration. Bilingual

Skills / Competencies Certified Medical Terminology obtained upon hire

Education : GED or HiSET (Required)

Certifications : Certified Medical Terminology - OtherOther

Equal Employment Opportunity Employer Baystate Health is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, national origin, ancestry, age, genetic information, disability, or protected veteran status.