Business Analyst – Digital Product

Job description :

We are looking for an experienced and driven Business Analyst to join our growing Digital Product team . This role is central to optimizing operational systems, streamlining integrations, and advancing our business intelligence capabilities. Reporting directly to the Director of Digital Product, youll play a key role in ensuring technology solutions improve efficiency, reduce costs, and empower smarter decision-making across the business.

If you thrive at the intersection of product, operations, and technologyand love solving complex challengesthis opportunity is for you.

What Youll Be Responsible For

• Partner with Operations and Product teams to identify, document, and resolve WMS and backend system challenges.
• Support software analysis and requirements for operational implementations (EDI, shipping methods, WMS systems, automation).
• Troubleshoot data transfer / API issues and serve as a bridge between vendors and internal teams, ensuring clear communication of technical needs.
• Design, execute, and manage system testing and validation (particularly in sandbox environments for WMS and supply chain systems).
• Support and contribute to integration projects with external vendors.
• Conduct detailed business intelligence and data analysis, identifying risks around customs duties, postage fees, and other expenditures.
• Assist in developing and maintaining technical system requirements (Quickbase, CMMS, and other tools).
• Analyze and troubleshoot software issues related to fulfillment and operational technologies.

Qualifications :

What Well Love About You

What Youll Need to Have

Why is This a Great Opportunity :

What Youll Love About Us