Process Improvement Specialist - Linthicum Heights, MD; Must hav

Process Improvement Specialist

Synertex is looking to hire a Process Improvement Specialist in support of the Defense Counterintelligence and Security Agency's Training Directorate in Linthicum Heights, MD. Clearance Required : Active Secret Clearance. Benefits include competitive PTO, 11 Paid Government Holidays, a 401k with 6% match, and a comprehensive list of health care options. The position is currently performed as in a hybrid remote status, 4 days remote and 1 day on-site (Linthicum, MD) weekly requirement, which is subject to change based on the government client needs.

Responsibilities :

• Actively engage in the strategic and operational planning of DCSA processes.
• Identify business priorities and develop operational programs for implementation.
• Identify process improvement opportunities and facilitate goal setting using customer feedback, analysis, and other systems.
• Develop metrics that provide data for process measurement, identifying indicators for future improvement opportunities.
• Conduct process and product reviews and audits by defining, collecting, analyzing, and reporting on quality metrics, reporting program status.
• Tracking and reporting issues and corrective actions resulting from quality checkpoints.

Requirements :