AP / AR Specialist

AP / AR Specialist

The AP / AR Specialist is responsible for processing cash receipts, credit memos, AP invoices, ACH and check payments to vendors. The AP / AR Specialist is also responsible for maintaining reconciliations and supporting documentation associated with these AP / AR processes. The AP / AR Specialist will also be involved with customer past due collections, managing the Company's shoe and safety glasses voucher program, and other duties as assigned. Along with the AR / AP Specialist tasks, this role will help with coverage of certain custom service tasks.

Essential Duties and Responsibilities :

• Processing invoices and vendor payments, as well as obtaining approval for payments.
• Reconciling vendor statements and AP aging and verifying accounts by reconciling statements and transactions.
• Monitor the AR and AP email inboxes and act when appropriate.
• Investigating documentation and issuing stop payments or adjustments to resolve account discrepancies.
• Maintaining organized AP documentation and support records and filing accounting documents to maintain financial historical records.
• Monitoring and ensuring payment deadlines and following up with customers or suppliers with outstanding payments.
• Communicating effectively with vendors, suppliers, and internal stakeholders, and responding to inquiries from vendors and customers.
• Assisting in month-end closing procedures and updating vendor information.
• Reconciliation of bank statements and bookkeeping ledgers.
• Substantiating financial transactions by auditing documents.
• Reconciling financial discrepancies by collecting and analyzing account information.
• Producing error-free accounting reports and presenting their results.
• Analyzing financial information and summarizing financial status.
• Participating in financial standards setting and forecast process.
• Developing and documenting business processes and accounting policies to maintain and strengthen internal controls.
• Supporting month-end and year-end close process.
• Providing input into department's goals and goal setting.
• Communicating to Accountant and Controller on work status and issues that arise.
• Researching and resolving account discrepancies.
• Supporting Customer Support phones by being the first line of contact to customer, providing basic product technical details, lead times, and communicating pricing on price lists to customer as needed.
• Supporting Customer Support Email inbox and triaging and responding to customer emails connecting customers to other functions as required.
• Acknowledging and processing purchase orders. Verifying pricing & order details and working with Sales, Production, and Engineering as required.
• Communicating timing / shipping & order status / updates to customer.
• Coordinating with Production & Shipping dept. as needed for lead times, shipping status, etc.
• Processing returns and complaints from customers

Qualifications :

Skills and proficiencies :