Building Automation Regional Technical Support Specialist

At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we'll give you what you need to make it happen. It won't always be easy, growing takes grit. But at ABB, you'll never run alone. Run what runs the world.

This Position reports to :

EL Sales Support Manager - Technical Sales Support

As a Regional Support Specialist, you will support the local Cylon, Smart Building Solutions Sales teams and our customers by providing technically appropriate and cost-effective solutions. You'll prepare technical descriptions of the applied products and technology in support of the product lifecycle. You will be a key technical resource for ABB Cylon's Digital Solutions Portfolio, including its HVAC and Energy Management Controls products.

You will be mainly responsible for :

• Providing technical and solution support for the Regional Competency Center (RCC) Americas Building Automation portfolio
• Work closely with system Integrators to analyze, diagnose, and troubleshoot complex issues and provide appropriate and accurate technical solutions
• Responding in a timely manner to internal and external customer questions and inquiries and effectively resolving any problems on an ongoing basis
• Address customer's problems on Digital Solutions platforms, HVAC controllers and energy management systems & applications, including management of escalations and transition of support to cross-functional teams involving IoT.

Job Responsibilities :

ABB Smart Buildings enables optimization of energy efficiency, safety, security and comfort for any building type, through new installations or retrofit solutions. The Division offers integrated digital technologies to control HVAC, lighting, shutters, and security, in addition to energy distribution solutions including DIN rail products, enclosures and emergency lighting through to industrial plugs and sockets and conventional wiring accessories, accommodating for single family homes, multiple dwellings, commercial buildings, infrastructure and industrial applications. The Division's highly innovative technologies and digital solutions serve rising global demand among real estate developers, owners, and investors for smart building technologies that optimize energy distribution and building automation. The scalable solutions aim to deliver significant sustainable and financial benefits, meeting social and environmental demands, while being able to address even the most complex of customers' carbon reduction strategies.

Why ABB?

What's in it for you

We want you to bring your full self to work-your ideas, your energy, your ambition. You'll have the tools and freedom to grow your skills, shape your path, and take on challenges that matter. Here, your work creates impact you can see and feel, every day.

ABB is an Equal Employment Opportunity and Affirmative Action employer for protected Veterans and Individuals with Disabilities at ABB.

All qualified applicants will receive consideration for employment without regard to their

For more information regarding your (EEO) rights as an applicant, please visit the following websites :

https : / / www.eeoc.gov / sites / default / files / 2023-06 / 22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf

As an Equal Employment Opportunity and Affirmative Action Employer for Protected Veterans and Individuals with Disabilities, applicants may request to review the plan of a particular ABB facility between the hours of 9 : 00 A.M. - 5 : 00 P.M. EST Monday through Friday by contacting an ABB HR Representative at 1-888-694-7762.

Protected Veterans and Individuals with Disabilities may request a reasonable accommodation if you are unable or limited in your ability to use or access ABB's career site as a result of your disability. You may request reasonable accommodations by calling an ABB HR Representative at 1-888-694-7762 or by sending an email to

US-AskHR@abb.com

ABB Benefit Summary for eligible US employees

[excludes ABB E-mobility, Athens union, Puerto Rico]

Go to myBenefitsABB.com and click on "Candidate / Guest" to learn more

Health, Life & Disability

Choice between two medical plan options : A PPO plan called the Copay Plan OR a High Deductible Health Plan (with a Health Savings Account) called the High Deductible Plan.

Choice between two dental plan options : Core and Core Plus

Vision benefit

Company paid life insurance (2X base pay)

Company paid AD&D (1X base pay)

Voluntary life and AD&D - 100% employee paid up to maximums

Short Term Disability - up to 26 weeks - Company paid

Long Term Disability - 60% of pay - Company paid. Ability to "buy-up" to 66 2 / 3% of pay.

Supplemental benefits - 100% employee paid (Accident insurance, hospital indemnity, critical illness, pet insurance

Parental Leave - up to 6 weeks

Employee Assistance Program

Health Advocate support resources for mental / behavioral health, general health navigation and virtual health, and infertility / adoption

Employee discount program

Retirement

401k Savings Plan with Company Contributions

Employee Stock Acquisition Plan (ESAP)

Time off

ABB provides 11 paid holidays. Vacation is provided based on years of service for hourly and non-exempt positions. Salaried exempt positions are provided vacation under a permissive time away policy.

While base salary is determined by things such as the successful applicant's qualifications and experience, this position is expected to pay between $79,800 and $127,680 annually.

We value people from different backgrounds. Could this be your story? Apply today or visit www.abb.com to read more about us and learn about the impact of our solutions across the globe.

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