Industrial Service Technician Coordinator

INDUSTRIAL SERVICE TECHNICAN COORDINATOR – HAWAII REGION You should work for EST!

If you would enjoy working with a small but mighty global family business in Waipahu, Hawaii and you bring a solid knowledge of electro-mechanical systems, industrial equipment, pumps, motors, VFD’s, plumbing, generators, hydraulics, pneumatics, PLC systems to the table, you should apply… now.

RESPONSIBILITIES AND DETAILS :

• Coordinate and schedule repairs, installations, and preventative maintenance for Government customers.
• Provide support to service technicians - order parts, verify paperwork, ensure they are prepared for each job, and assist techs with electro-mechanical troubleshooting.
• Maintain clear communication with customers and the EST team regarding job status, costs, and scheduling.
• Monitor, resolve, and escalate customer complaints.
• Assist the regional supervisor in ensuring 100% completion of contractual service obligations, warranty, compliance items and track service performance metrics.
• Generate quotes for service, repairs, and installations as needed.
• Ability to obtain and maintain access credentials for military bases and other secured facilities.
• Minimum 2 years of service coordination or management experience, in industrial or Government / DoD industries background is a plus.
• Relocation assistance is available.
• Pay depends on experience and skill level.
• And yes, great benefits.

JOB REQUIREMENTS :

OUR COMPANY :