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Newsletter Editor

Newsletter Editor

Remote VACleveland, OH, US
1 day ago
Job type
  • Full-time
Job description

E-commerce Operations Specialist

We are seeking a highly motivated and detail-oriented E-commerce Operations Specialist to join our team. The ideal candidate will be a fast worker, proficient in English, and possess strong writing skills.

Order Processing

  • Efficiently process customer orders, ensuring accurate and timely fulfillment.
  • Manage order status updates and resolve any order-related issues.

Inventory Management

  • Monitor inventory levels and restock items as needed.
  • Maintain accurate inventory records and conduct regular audits.

    • Customer Service

  • Respond promptly to customer inquiries and resolve issues in a professional and timely manner.
  • Provide excellent customer support through various channels (email, chat, phone).

    • Data Entry and Analysis

  • Accurately input and update data in our proprietary software and Excel spreadsheets.
  • Analyze sales data and identify trends to optimize operations.

    • Content Creation

  • Assist in creating product descriptions, marketing copy, and other online content.

    • Other Duties As Assigned

  • Perform additional tasks as required to support the e-commerce team.
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    Editor • Cleveland, OH, US