Training Assistant (Learning Management System)_Onsite

Job Description

Our client is seeking to contract with a highly capable and motivated Learning Management System (LMS) Training Assistant to support management and administration of the client’s LMS and training helpdesk. This individual will support managing electronic records for employee training and ensuring records alignment between the electronic document management system (EDMS) and LMS.

Responsibilities :

• Manage the department Service Desk by assigning and resolving service request tickets, including troubleshooting LMS issues, verifying user data, and modifying user learning plans.
• Perform basic LMS administration activities, including assigning training, granting credit, and generating reports.
• Process and maintain training documents and records in accordance with company procedures.
• Assist with standard operating document revisions.
• Maintain department websites and online Knowledge Base Articles.
• Maintain a positive work atmosphere by behaving and communicating in a manner that fosters good relations with customers, suppliers, co-workers, and management.
• Perform other administrative duties as assigned.

Key Qualifications and Skills :