Account Manager

Warehouse Account Manager

As a company, we promote a culture of honesty and integrity, and value the trust it allows us to build with customers and employees alike. Our focus on our people is what sets us apart and keeps our customers coming back to work with us! If you are seeking to be a part of a family, this is the place for you! Performance Team handles end-to-end warehousing and distribution logistics needs utilizing our strategic network of storage facilities. Our facilities are capable of receiving, storing, processing and dispatching cargo, so we can build flexibility and resilience into the supply chain process. Our integrated solutions allow us to be prepared for supply chain risks, so we can plan distribution to better achieve lead time and goals despite unexpected conditions. Our extensive experience, connections, and deep expertise across different sectors, industries, and transportation modes, means we can be counted on for process excellence that will save time and money.

Summary

Manages and coordinates the activities of workers in processing shipments, inventory, orders, and all needs of the assigned account.

Essential Duties and Responsibilities

• Serve as the key point of contact with the customer.
• Focuses the sales effort around identifying and fulfilling customers' current and future needs.
• Help identify opportunities where Performance Team services fit the customer's ongoing business strategy.
• Speaks with customers by phone or in person and receives instructions for shipment, storing, delivery, or general processing.
• Coordinates with warehouse personnel to oversee incoming and outgoing account activities to ensure accuracy, completeness, and condition of shipments. Compiles with records of orders, adjusts errors, and resolves complaints.
• Projects changes in account activity and plans labor requirements accordingly. Submits written and / or verbal reports on activity and projected labor expenses.
• Other duties as assigned

Supervisor Responsibilities :

Qualifications

Education or Experience

Bachelor's degree (B.A.) from a four-year college or university; or one to two years related experience and / or training; or equivalent combination of education and experience.

Company Benefits

Pay Range : $60,000-$70,000

You must be authorized to work for any employer in the U.S.

Performance Team is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Performance Team is an equal opportunities employer and welcomes applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements. We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com.