Join to apply for the CDP FT Retail Donor Greeter role at Goodwill of Silicon Valley
Overview
Role : CDP FT Retail Donor Greeter. This position involves greeting donors, handling donations, ensuring donation areas are organized, and supporting store operations in a fast-paced environment.
Major Responsibilities
- Follows Current Standard Operating Procedures for Donation Process
- Greet all donors within 15 seconds of arrival.
- Accept donations from customers, provide receipts and thank donors.
- Depending on store procedures, sort and arrange donations in bins to go to various sorting areas of the store.
- Load and unload company trucks and trailers, ensuring all boxes have proper labeling.
- Maintain appearance of donation areas.
- Accurately track the quantity of donations during shifts.
- Properly load and prepare trucks for pick up by transportation.
- Follow and enforce all company procedures.
- Stay up to date on all safety and equipment certifications as needed.
- Collaborate with assigned CDP Case Manager throughout program participation.
- Attend and complete STEPS workshop.
Program Participation
Collaborates with assigned CDP Case Manager throughout program participation.Attends and completes STEPS workshop.Job Specifications
Proficient in the English language.Education / License Required
NoneExperience / Knowledge Required
Basic arithmetic (adding / subtracting) required.Equipment Used
Pushcarts, Electric Stackers, boxes, barrels, hand trucks, z-racks, clothing / display racks, mattress cart.Aptitudes / Skills / Temperament
Ability to coordinate hand-eye-foot movement to safely maneuver / handle equipment and lift / stack donations.Ability to understand English, accept directions and follow procedures.Ability to perform routine work, adapting to change as it relates to work flow.Ability to maintain self-control and work in cooperation with co-workers.Ability to examine items and visually differentiate between them based on quality standards.Emotional Effort
Must have demonstrated experience and ability working in a dynamic, fast-paced and time-flexible working environment.Job Setting
The job is performed inside and outside a store with exposure to weather, noise from traffic, dust / dirt, other air-borne particles, fumes and odors. The ground around the trailer may be uneven. A trailer stands approximately four feet up from ground and requires climbing a set of steps. Separating household chemicals from regular donations may occur.Work is completed independently but in cooperation with the whole department. There is contact with the public.The noise volume is moderately high throughout the day depending on activity, equipment in operation, radio operation and television testing.Material handling equipment (forklift, hand truck, moveable containers / racks) may be operated in or near work areas.Physical Demands
The work place is fast, requiring lifting and / or carrying of up to 50 lbs consistently. On a regular basis heavier items of up to 75 lbs will be lifted. Heavy items will be moved with assistance or by using appropriate material handling equipment.Normal or corrected talking, hearing, and seeing abilities are sufficient to perform the required tasks.Mobility required to move within the department.Other
Responsibilities may be added, deleted or changed at any time at the discretion of management, formally or informally either orally or in writing.
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