Senior Program Manager

Company Summary

EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products.Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV.

Department Summary

Our Retail Wireless team, serving our Boost Mobile and Gen Mobile brands, is redefining consumer expectations through new platforms, new business models and new ways of thinking. Equipped with a passion for change and the power to drive it, we continue to push boundaries and be a disruptive force in the market.

Job Duties and Responsibilities

As a Senior Program Manager within the Retail Wireless Operations team, you will play a pivotal role in leading the execution of high-impact programs that directly influence Boost Mobile’s ability to efficiently and effectively serve our Retail Wireless Customer. You’ll oversee complex project portfolios, drive go-to-market efforts, and champion projects supporting operational efficiency across Boost Mobile. This role demands a Program manager who can drive clarity in ambiguous environments, navigate cross-functional interdependencies, and maintain team momentum while managing stakeholder expectations. You’ll work closely with internal departments—including Marketing, Sales, Product, IT, Legal, and Customer Care—to ensure priorities and execution align.

Key Responsibilities :

• Develop and manage program plans outlining prioritization, scope, timelines, resources, and dependencies
• Define clear milestones and deliverables, ensuring timely execution and stakeholder satisfaction
• Oversee the end-to-end execution of initiatives across multiple teams and business functions
• Maintain control over scope changes by establishing and reinforcing cross-functional guardrails
• Act as the primary point of contact for Program stakeholders, providing consistent updates and ensuring alignment across Boost Mobile and supporting EchoStar teams
• Lead cross-functional meetings to track progress, gather feedback, and secure consensus—even among teams that don’t report directly to you
• Influence and align teams across departments including Sales Channels, Product, Network, Fraud, Billing, Order Orchestration, and Customer Support
• Serve as the first line of escalation for project blockers, scope misalignment, or cross-team conflict
• Break through logjams by driving clarity in objectives– keeping momentum across the assigned project portfolio
• Collaborate with both the technical and go-to-market teams
• Quickly diagnose and resolve project risks, leveraging structured problem-solving methods and escalation when necessary
• Champion the use of collaboration and project management tools (., Jira, Hive, Google Suite, AI productivity platforms) to foster scalable, transparent workflows
• Promote a high-performance culture grounded in collaboration, accountability, and continuous improvement

Skills, Experience and Requirements

Education and Experience :

Skills and Qualifications :

Visa sponsorship not available for this role

Salary Ranges Compensation : $83,950.00 / Year - $119,900.00 / Year Benefits

We offer versatile health perks, including flexible spending accounts, HSA, a 401(k) Plan with company match, ESPP, career opportunities, and a flexible time away plan; all benefits can be viewed here : .

The base pay range shown is a guideline. Individual total compensation will vary based on factors such as qualifications, skill level, and competencies; compensation is based on the role's location and is subject to change based on work location.

Candidates need to successfully complete a pre-employment screen, which may include a drug test and DMV check. Our company is committed to fostering an inclusive and equitable workplace where every individual has the opportunity to succeed. We are dedicated to providing individuals with criminal or arrest records a fair chance of employment in accordance with local, state, and federal laws.

The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled.