Job Description
Position : Director People & Culture Digital Capabilities Insights Director of People Systems Support
Location : Remote with travel within approved US states
Travel : Travel within the Advocate Health footprint as needed
ABOUT ADVOCATE HEALTH CARE :
In December of 2022, Advocate Aurora Health and Atrium Health came together to create Advocate Health. Together as one integrated health care system, Advocate Health can now do more, be better and go faster to deliver the best health outcomes, make care more accessible and affordable to all, and help more people live well.
- 3rd Largest Nonprofit Health Care Organization in the United States
- 68 Hospitals Across 6 States
- 1K Sites of Care
- 150K Team Members~ 40K Nurses~21K Physicians
- 6M Patients
- $5B in Community Benefit
We’re compelled by what’s possible. Advocate Health is redefining how, when and where care is delivered to help people live well. We’re providing equitable care for all in our communities and using our combined strength and expertise to deliver better outcomes at a lower cost.
HOW YOU’LL MAKE A DIFFERENCE :
You’ll be the driving force behind a high-performing team of Analysts, empowering them to deliver innovative, customer-obsessed solutions that elevate enterprise outcomes. By strategically allocating resources and fostering growth, you’ll cultivate a team that thrives on delivering best-in-class configuration and support. You’ll lead with vision leveraging the product development lifecycle to implement cutting-edge solutions aligned with our roadmap. As a unifying partner across digital capabilities teams and internal Operations & Transformation, you’ll champion alignment, maximize solution value, and spark continuous improvement across the People technology landscape. With deep expertise in the teammate lifecycle, you’ll provide end-to-end support that transforms how we work, grow, and lead making a lasting impact on our people and our future.
Accountabilities :
Strategic Systems Leadership : Leads the development and evolution of configuration strategies that align with enterprise and People & Culture goals, ensuring scalable, security, and user-centric system design.Agile Service Delivery : Guides cross-functional teams in applying agile methodologies to manage configuration backlogs, resolve complex issues, and adapt quickly to changing business and technical requirements.Strategic Operational Partner : Builds strong, collaborative relationships with stakeholders across all levels, ensuring configuration and support services are aligned with business needs and deliver consistent, high-quality outcomes.Prioritization for Impact : Translates service requests and user feedback into actionable priorities, driving timely resolution and continuous improvement to maximize system performance and user satisfaction.Effective Team Management : Builds the team with the right resource allocation to tell the story and focus on product deliveryLeads a team to consistently deliver and drive results that achieve and promote greater Enterprise outcomes.Results are achieved through effective allocation and delegation to cultivate the teams' ability to grow, develop, and produce best-in-class products and solutions, configuration and support solutions, and reporting and analytics solutions, with a customer obsession mindset.Recommending best-in-class innovative solutions to align with roadmap outcomes.Acts as a collaborative and unifying partner within digital insights and capabilities teams, IT, technical and analytics teams, business stakeholders, and internal Operations & Transformation (OT) to foster togetherness, optimize solution value, and drive continuous process improvement.Provides end to end support, collaboration across dashboards and portfolio ownership based on area of expertiseConsistently inspires innovative out-of-the box process thinking.Navigates change effectively to achieve successful adoption for teamProven results in driving engagement and retention at team levelPromoting growth program at all levels to support effective succession planning.Develops human-centered solutions and recommendations to drive decisions, leveraging data insights to drive how solutions are delivered.WHAT YOU WILL NEED
Education : Bachelor’s degree required in applicable area
Certification / License :
Required Functional Experience : Typically requires 7 years in area of expertise
Required Management Experience : Requires 3 years of management level experience in people leadership
Knowledge, Skills & Abilities :
Advanced acumen in product development cycleAdvanced knowledge of digital ecosystems capabilities (i.e., Workday & complementary systems)Continued growing expertise in AI functionality and industry trendsEnd-to-end working knowledge of employee lifecycleWorking knowledge of data and insights capabilities and toolsDevelop strategies, technology, and planning to translate complex data into actionable insights and compelling narratives that optimize Enterprise, P&C, and OT results.Recommends digital roadmap items and roadmap placement to optimize digital and advanced insight capabilities in alignment with Enterprise and People & Culture StrategyPositively motivate and inspire team toward individual and team goals that are aligned with OT and P&C strategy ,and drive engagement to retain top talent.Ability to lead team of Product Owner’s consultative and technical approaches to maintain work and flex as required, meeting technical demands and requirementsBuild and foster trust with stakeholders and communicate, interact, and influence effectively based on the customer audience.Builds strong, collaborative relationships with stakeholders across all levels, to consistently collaborate, consult, and partner business functions alignment, achieving best-in-class outcomes.Actively experiencing learning and open to AI and transformation, with the willingness and ability to champion and actively educate self on cutting-edge technology and themes.Technical and analytics skills to make effective business decisions aligned to roadmap strategies.Ability to consult and translate user needs to prioritize and expeditiously drive results to achieve optimum value and impact.Effective Team Management : Builds the team with the right resource allocation to tell the story and focus on product deliveryPhysical Requirements and Working Conditions :
Physical Requirements and Working Conditions
DISCLAIMER : All responsibilities and requirements are subject to possible modification to reasonably accommodate individuals with disabilities.
This job description in no way states or implies that these are the only responsibilities to be performed by an employee occupying this job or position. Employees must follow any other job-related instructions and perform any other job-related duties requested by their leaders.
At Advocate Health Care
We pride ourselves on taking care of our people. And not just our patients—we mean you, too. We help each other live well. When you work at Advocate Health you get the chance to work with a dedicated team that’s as passionate about the work as you are. Here, you’ll find limitless opportunities for ongoing learning, career advancement, competitive compensation and a stable work environment. But more than that, you can change lives—including your own.
Our Commitment to You :
Advocate Health offers a comprehensive suite of Total Rewards : benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including :
Compensation
Base compensation within the position’s pay range based on factors such as qualifications, skills, relevant experience, and / or trainingPremium pay such as shift, on call, and more based on a teammate’s jobIncentive pay for select positionsOpportunity for annual increases based on performanceBenefits and morePaid Time Off programs
Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term DisabilityFlexible Spending Accounts for eligible health care and dependent care expensesFamily benefits such as adoption assistance and paid parental leaveDefined contribution retirement plans with employer match and other financial wellness programsEducational Assistance ProgramCompensation : $73.90 – $118.25
