Patient Access Representative

A company is looking for a Patient Access Representative (Home Based).

Key Responsibilities

Provide exceptional customer service and greet patients while verifying their demographics

Coordinate and schedule appointments with nursing teams and providers, including managing referrals and pre-authorizations

Handle patient financial responsibilities, including collecting payments and assisting with financial assistance initiatives

Required Qualifications

High school diploma or equivalent preferred; post-secondary education is helpful

One year of work experience, preferably in a medical office setting

Medical terminology knowledge is helpful; customer service skills are essential

Six months of customer service experience desired

BLS certification may be required for certain locations and / or settings