Epic Analyst II (Resolute Professional Billing Certification)

Position Summary

We have an exciting opportunity to join our team as an Epic Analyst II. In this role, the successful candidate The Epic Systems Analyst 2 is responsible for in-depth knowledge of assigned Epic System software. He / she conducts regular day-to-day communication, reviews the software, demonstrates a deeper understanding of business operations, and works with Epic, the Project Team(s), NYULMC Business Representatives / Subject Matter Experts, and end users to tailor the system to fit the organizations needs. The Epic Systems Analyst 2 routinely performs in-depth analysis of workflows, data collection, report details, and other technical issues associated with the use of Epic software; is responsible for developing and documenting the internal procedures that will be used in conjunction with Epic applications; and will design, build, test, install and maintain those solutions. The Systems Analyst 2 is expected to use critical thinking skills in providing systems solutions to meet business needs.

Job Responsibilities

• Analyze data conversion needs.
• Work with Application Managers / Directors / etc. and the entire Project Team, to collect, analyze and document business operations and workflow.
• Actively participate and contribute in meetings, including supporting meeting facilitation.
• Participate in disaster recovery measures.
• Ensure all quality assurance processes are followed, including change management and testing efforts.
• Support the training team by keeping trainers abreast of new functionality and system changes.
• Communicate effectively across all impacted teams associated with task assignments.
• Analyze new functionality in new releases to identify impact.
• Demonstrates an understanding of interface requirements and testing.
• Provide assigned on-site support during go-lives and system upgrades.
• Complete all tasks in a timely manner with accurate documentation.
• Collaborate effectively with Epic using Sherlock or other appropriate tools.
• Collaborate effectively with colleagues and across teams to achieve the completion of tasks.
• Troubleshoot problems and address questions from users, and provide on-call support on a rotating basis.
• Make recommendations, review and test changes, enhancements, and each new release as assigned.
• Ensure the test scripts have been created, reviewed, and updated to reflect proposed workflow solutions.

Minimum Qualifications

To qualify you must have a effective oral, written communication and follow-up skills. Strong interpersonal relationship skills. Strong desktop tool usage including Word, Excel, and PowerPoint. Self-motivated, detail-oriented, problem solver. Requires 1-3 years of relevant experience and BA / BS Degree or equivalent. Must maintain certification in at least 1 Epic application. Minimal implementation and / or support experience desired.

Preferred Qualifications

Healthcare experience desirable but not required.

Qualified candidates must be able to effectively communicate with all levels of the organization.

NYU Langone Health is an equal opportunity employer and committed to inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration. We require applications to be completed online.

View Know Your Rights : Workplace discrimination is illegal.

NYU Langone Health provides a salary range to comply with the New York state Law on Salary Transparency in Job Advertisements. The salary range for the role is $81,325.15 - $119,874.00 Annually. Actual salaries depend on a variety of factors, including experience, specialty, education, and hospital need. The salary range or contractual rate listed does not include bonuses / incentive, differential pay or other forms of compensation or benefits.

To view the Pay Transparency Notice, please click here

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