Customer Service Specialist

Description

Position Overview :

Communiboost We are seeking a dedicated and enthusiastic Customer Service Specialist to join our dynamic team. In this role, you will be the primary point of contact for our customers, providing exceptional service and support through various channels including phone, email, and live chat. Your primary responsibility will be to ensure that customers receive prompt assistance with their inquiries, maintain high satisfaction levels, and foster positive relationships with our clientele.

Salary Range : $21.00 - $30.25 hourly

Location : Akron, OH

Key Responsibilities

• Provide accurate information about products and services to customers.
• Handle customer inquiries and resolve issues in a timely and efficient manner.
• Process orders, returns, and exchanges with attention to detail.
• Maintain records of customer interactions and transactions.
• Collaborate with team members to improve overall customer satisfaction.
• Educate customers on the use of products and services offered.

Skills, Knowledge and Expertise

Benefits

If you are passionate about event planning and have a keen eye for detail, we’d love to hear from you. Please submit your resume and a cover letter explaining your interest in the role and relevant experience.

We specialize in delivering innovative solutions and exceptional services to meet the diverse needs of our clients. With a strong commitment to quality and customer satisfaction, we strive to exceed expectations and drive success in every project we undertake.