Patient Care Specialist

A company is looking for a Patient Care Specialist to provide comprehensive support and guidance to patients throughout their healthcare journey.

Key Responsibilities

Serve as the primary advocate for patients, guiding them through the healthcare program from initial screening to post-discharge care

Provide comprehensive non-medical support and instruction regarding cost and quality implications of healthcare decisions

Collaborate with clinical teams and other departments to enhance patient experience and streamline procedures

Required Qualifications

2-5+ years of experience as a care navigator, care coordinator, or customer service representative

Experience working with Google Suite and Microsoft Office

Entrepreneurial mindset with a resourceful approach to problem-solving

Ability to handle confidential information with discretion

Experience in a fast-paced environment with strong organizational skills