Medical Assistant

QualDerm Partners Medical Assistant

With 150+ locations in 17 states, QualDerm Partners is the largest multi-state female-founded and owned dermatology network in the U.S. At QualDerm, we are united in our purpose : to educate, protect, and care for your skin. We are committed to bringing you the very best in comprehensive skin care so that you can achieve a confident, healthier, and more beautiful you!

Our mission is to educate communities and healthcare professionals about the importance of skin health; including skin cancer prevention, risk factors and how to achieve healthy skin through annual skin exams and dermatologic care.

We strive to provide the latest proven, proactive and comprehensive dermatologic care to populations in the expanding geographies we serve by making high-quality skin care timelier and more accessible all while creating a rewarding work environment for our providers and employees.

QualDerm is extremely proud to be a place where people want to come to work. As a fast growing medical and cosmetic dermatology provider, our team members all work together to ensure extraordinary care of our patients.

As we say, "you're either taking care of our patient or taking care of those caring for our patient."

Job Summary :

A Medical Assistant will assist the provider(s) with patient care. They will create an atmosphere that reflects the level of standards and care that patients can expect to receive from this practice. To be successful in this position, the certified medical assistant must be cheerful, friendly, polite, tactful, and professional in appearance and manner always. They will be able to communicate with the provider and patient and be mindful of patient confidentiality. They will be able to evaluate and respond to a patient needs and relay the doctor's instructions. The candidate should be a team player and respectful of their co-workers.

Essential Duties & Responsibilities : As assigned, but not limited to the following :

• Fulfill patient care responsibilities as assigned, assist doctor with patient care.
• Escort patient to and from exam room, help patient prepare for exam. Review Health History to make sure it is complete and updated.
• Clean / straighten exam room and empty laundry bin between patients.
• Organize patient flow according to protocol (as scheduled with any late appts working into the schedule on providers discretion)
• Assure smooth patient flow by prioritizing the following : rooming patients; taking appropriate patient histories, setting up room for anticipated procedures; sterilizing used instruments, preparing an adequate supply of surgical trays; anticipating provider(s) needs; assisting provider(s) during exams and procedures, and returning patient / pharmacy calls in a timely manner.
• Procedure tray, instrument, and equipment set-up according to instructions. Able to numb patient as directed by the provider.
• Prepare path / lab specimens per protocol; complete path / lab requisition forms accurately and completely; document specimens in path log.
• Review pathology and lab results with patients per provider's instructions.
• Document visit in EMR clearly and accurately as directed.
• Respond to patient questions in office and on phone as instructed.
• Schedule surgical procedure appointments on computer as necessary.
• Phone prescriptions and refills to pharmacy according per provider's instructions.
• Be familiar and compliant with OSHA Blood Borne Pathogen standards.
• Clean, sterilize, and inventory all medical equipment and instruments. Keep appropriate records of maintenance program.
• Maintain medication samples and discard out-of-date supplies.
• Maintain infection control policies of office.
• Upkeep and cleanliness of exam rooms, supply cabinets, and drawers always well stocked.
• Ordering, sorting, storing, restocking, and inventory of all medical supplies.
• Document all medical instructions given to patients.
• Knowledgeable and compliant of HIPAA privacy standards.
• Knowledgeable of all products and procedures in office. Be able to explain both to patients.
• Be knowledgeable of office financial policies and fees.
• Obtaining preauthorization for medications required.
• Schedule appointments for patients with other specialists, fax appropriate records if necessary.
• Help with office housekeeping duties as directed.
• Check and maintain eye wash station weekly.
• Other duties as assigned by Practice Manager or Area Practice Manager.