Customer Service Intern (Summer 2026)

Customer Service Intern

GlobalFoundries (GF) is a leading full-service semiconductor foundry providing a unique combination of design, development, and fabrication services to some of the world's most inspired technology companies. With a global manufacturing footprint spanning three continents, GF makes possible the technologies and systems that transform industries and give customers the power to shape their markets.

Our Interns & Co-ops are our entry-level talent pipeline for GF across the globe. Our goal is to provide students with a meaningful work experience that will equip them with the skills to embark on a career in the fast-paced and growing semiconductor industry after graduation. As an intern at GF, you'll experience one-on-one mentorship, work assignments that prioritize your growth and potential, professional development opportunities, and the chance to network with executives.

Summary Of Role

The Customer Service Intern will work closely with representatives and managers to support customer needs and ensure timely resolution of requests. This role involves coordinating across departments, maintaining customer and item master data in Oracle and D365, and monitoring CRM cases to ensure follow-up and closure.

Essential Responsibilities Include :

• Cleanse and maintain customer and item data in CRM (D365) and Oracle, while managing customer orders and related information.
• Coordinate multi-project wafer engagements and proactively follow up with customers based on tape-out schedules.
• Collaborate with cross-functional teamsincluding Fab Planners, Account Managers, Engineering, and Financeto resolve customer and production-related issues.
• Review customer service procedures, update training documentation, and support resolution of RMA claims and scheduling rework as needed.

Other Responsibilities :

Required Qualifications :

Preferred Qualifications :

The exact Salary will be determined based on qualifications, experience and location.