Sr. Systems and Data Support Specialist

Use Your Power for Purpose

At Pfizer, we believe that every role contributes to our mission of improving patients' lives. Whether you are involved in the design and development of manufacturing processes for products or supporting the upkeep of systems, engineering is crucial to ensuring customers and patients receive the medicines they need.

Why Patients Need You

Our manufacturing logistics and supply team makes sure that customers and patients have the medicines they need, when they need them. You will help bring medicines to the world even faster by embracing challenges, imagining what's possible and taking action.

How You Will Achieve It

This position reports to the Sr. Manager / Team Leader Business Systems within the Supply Chain Operations (SCO) department and provides primary systems leadership at site to support systems in Supply Chain, Operations, Quality, Finance and Procurement. This position will have a primary focus on Planning Master Data in S / 4, Maestro, and Planet Together. Assist in troubleshooting production issues and business processes where system issues cannot be resolved by the site, assists in initiating system helpdesk requests and / or system break / fix requests. Additional duties include master data management and maintenance, training and implementation of changes following the appropriate documentation in compliance with cGMP. Active in reviewing current system configurations and business processes as required to drive both system and process efficiency improvements. Where SAP or applicable system enhancements are needed, actively works with site customers, Digital Partners and core teams to develop and communicate enhancement requests. Reviews new system functionality as required and conducts training to support enhancement implementations. Leads cultural change to use core solutions owned by the Business System team as a tool to make business decisions. Works closely with site partners and Digital as required to manage system changes through document review, GCR review and approval. They can identify SME's, coordinate requirements gathering and facilitate system training when system changes are made. They have a complete understanding of data within the various systems that they own. Works cross-functionally, partners with business users in various areas of the business to best understand the current process flow and identify areas for data improvements. Understands interdependencies and ensures integration with other teams as well as interdependent projects.

In this role, you will :

• Demonstrated ability in Systems and Data Specialist Responsibilities
• Maintains master data by inputting data into the ERP and Planning system for new / existing products and making necessary changes to existing data for current products. This master data includes, but is not limited to Material Masters, Bill of Materials, Classifications, Characteristics, Classes, Resources, Control Cycles and Setup groups.
• Acts as the person responsible for applicable change controls for S / 4 BOM, Recipe, and PV changes in the QMS system.
• Maintains and updates Planning Master Data in S / 4 and Maestro as required.
• Manage, analyze and update master data for accuracy and integrity.
• As needed creates and auto-broadcasts BI reports to cross-functional areas as business needs are identified.
• Performs first line troubleshooting / investigating system issues tests and troubleshoots new transactions and enhancements as required.
• If / when appropriate, make necessary corrections to the associated master data setup, and perform checks to reduce issues.
• Performs, troubleshoots SAP access requests and provides access to necessary training.
• Escalates unresolved issues to Digital or Network Teams and works with support teams to identify and resolve.
• Monitors process order status / completion and communicates to Mfg. Operations to ensure orders are in expected status to allow timely MUV and L&O allocation.
• Participates in the development of business reporting, and provides accurate and timely information to management for business decisions.
• Develop, recommend and implement business process enhancements, as well as design and execute queries as needed for data analysis, quality and governance.
• Support the implementation of local and corporate projects.
• Identifies areas of opportunity to improve effectiveness of the operations and works with the site colleagues on process to move projects through to completion.
• Ensures that technical knowledge is up to date, attends appropriate training.
• Assists with the development of standard work and business processes.
• Develops End Users with knowledge sharing and guidance.
• Builds long-term relationships with business partners and collaborates with diverse teams throughout Pfizer.

As a Sr. Systems and Data Specialist demonstrated additional responsibilities and competencies :

Here Is What You Need (Minimum Requirements)

Bonus Points If You Have (Preferred Requirements)

Physical / Mental Requirements

Normal office position hybrid with expectation to be on site an average of 2-3 days per week. Ability to perform mathematical calculations and ability to perform complex data analysis.

Non-Standard Work Schedule, Travel or Environment Requirements

Non standard work schedule including supporting site outside of normal business hours.

Other Job Details

Last Date to Apply for Job : 11 / 6 / 25

Work Location Assignment : Hybrid

The annual base salary for this position ranges from $80,300.00 to $133,900.00. In addition, this position is eligible for participation in Pfizer's Global Performance Plan with a bonus target of 10% of the base salary. We offer comprehensive and generous benefits and programs to help our colleagues lead healthy lives and to support each of life's moments. Benefits offered include a 401(k) plan with Pfizer Matching Contributions and an additional Pfizer Retirement Savings Contribution, paid vacation, holiday and personal days, paid caregiver / parental and medical leave, and health benefits to include medical, prescription drug, dental and vision coverage. Learn more at Pfizer Candidate Site U.S. Benefits | (). Pfizer compensation structures and benefit packages are aligned based on the location of hire. The United States salary range provided does not apply to Tampa, FL or any location outside of the United States. Relocation assistance may be available based on business needs and / or eligibility.