Operations Director | Allied Resources Technical Consultants
About the Position :
Allied Resources is seeking an Operations Director to provide strategic leadership and oversight of property operations, ensuring exceptional living experiences for residents. This role comes with a competitive compensation and benefits package including medical, dental, vision, 401k with a company match, paid time off, disability coverage, parental leave, volunteer days, and more.
Job Responsibilities :
- Provide strategic leadership for community operations, including both resident experience and facilities oversight.
- Set business priorities and oversee leasing, occupancy goals, and marketing strategies to achieve targeted performance.
- Ensure adherence to company policies, standards, and operational procedures across the property.
- Supervise community and maintenance teams, ensuring strong performance, accountability, and alignment with organizational culture.
- Lead the interview, hiring, onboarding, and retention process for community and facility staff.
- Develop team members through mentorship, coaching, feedback, and performance management.
- Review and ensure accuracy of operational and financial data, including transaction entries within Yardi.
- Collaborate with facility leadership to identify recurring maintenance concerns and develop proactive solutions.
- Ensure key operational and maintenance performance metrics are achieved based on business and contractual requirements.
- Build and maintain strong stakeholder relationships, including internal leadership, residents, partner organizations, and installation contacts.
- Develop annual budgets and manage monthly financial performance, reporting, expenditures, payables, and receivables.
- Support additional project and service-related activities as needed.
Qualifications :
High School Diploma or GED required; Associate or Bachelor’s degree preferred.Minimum of five (5) years of experience in property management or hospitality operations.Minimum of three (3) years of experience managing teams and leading people.Strong leadership capabilities including staff development, decision-making, accountability, and communication.Demonstrated financial acumen with experience in budgeting and forecasting.Ability to manage multiple priorities and build effective working relationships.Valid state-issued driver’s license and safe driving record required.Candidates should possess or be willing to obtain a professional property management certification such as Accredited Residential Manager (ARM) or Certified Apartment Manager (CAM).EEO Policy :
Allied Resources complies with all Equal Employment Opportunity (EEO) affirmative action laws and regulations. Allied Resources does not discriminate on the basis of age, race, religion, color, sex, national origin, marital status, genetic information, sexual orientation, gender identity and expression, disability, veteran status, or any other status protected by law.