Team Lead, Success Management

Job Description

MGID is a fast-growing player in digital advertising delivering high-performance native display and video ads powered by AI-driven technology. We help publishers monetize their audiences and brands maximize performancewhile ensuring a seamless brand-safe user experience.

We are seeking an experienced results-driven

Team Lead to oversee client relationships and drive business growth in the digital media across the USA. The ideal candidate will bring a strong background in managing high-value partnerships delivering exceptional client experiences and leading teams toward achieving performance excellence.

What Youll Do :

• Lead mentor and support Success Managers across the US & LATAM regions
• Oversee onboarding optimization retention and growth of strategic publishers
• Develop and implement regional success strategies aligned with global goals
• Monitor daily / weekly / monthly performance including revenue margin and churn
• Drive upsell opportunities and adoption of new formats and features
• Coordinate with Product Yield Support Acquisition BI Creative & Compliance
• Troubleshot complex technical issues escalated from regional teams
• Lead reporting analysis and preparation of strategic recommendations
• Review regional retention schemes and propose improvements
• Contribute to regional budgeting and forecasting
• Maintain high operational standards ensuring consistency across markets

Requirements

Who you are :

Will be a plus :

Language proficiency :

Key Skills

Law Enforcement,ABB,Marine Biology,Filing,Automobile,AV

Employment Type : Employee

Experience : years

Vacancy : 1