Customer Service AssociateWalgreens • Clemmons, NC, US

Customer Service Associate

Walgreens • Clemmons, NC, US

15 days ago

Job type

Full-time

Job description

Customer Service Associate

Models and delivers a distinctive and delightful customer experience.

Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.

Customer Experience

Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).

Operations

Provides customers with courteous, friendly, fast, and efficient service.

Recommends items for sale to customer and recommends trade-up and / or companion items.

Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.

Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.

Implements Company asset protection procedures to identify and minimize profit loss.

Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).

Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.

Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies / procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.

Has working knowledge of store systems and store equipment.

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.

Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).

Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.

Complies with all company policies and procedures; maintains respectful relationships with coworkers.

Completes special assignments and other tasks as assigned.

Training & Personal Development

Attends training and completes PPLs requested by Manager or assigned by corporate.

Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Requires willingness to work flexible schedule, including evenings and weekend hours

We will consider employment of qualified applicants with arrest and conviction records. An Equal Opportunity Employer, including disability / veterans.

The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors.

This role will remain open until filled.

To review benefits, please visit jobs.walgreens.com / benefits .

Employment Type : Flexible hours

Job Function : Retail

Store : 09558-CLEMMONS NC

Common Location : 2795 LEWISVILLE CLEMMONS RD, CLEMMONS, NC, 27012

Pay Type : Hourly

Start Rate : $15

Max Rate : $17.5

Create a job alert for this search

Customer Service Associate • Clemmons, NC, US

Related jobs

Customer Service Associate

Walgreens • Salisbury, NC, US

Full-time

Models and delivers a distinctive and delightful customer experience.Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.Eng...Show more

Last updated: 30+ days ago • Promoted

Associate Team Leader

H&R Block • Salisbury, NC, US

Full-time +1

At H&R Block, we believe in the power of people helping people.Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere.We also believe ...Show more

Last updated: 27 days ago • Promoted

Customer Service Representative - 50k-60k / Year - Work From Home

Spade Recruiting USA • Bethania, North Carolina

Remote

Domino's Pizza • King, NC, US

Full-time

Imagine yourself with a job with flexible hours, competitive pay, a fun environment, did we mention flexible hours?.We're already imagining you in that job, right now. We're imagining that because r...Show more

Last updated: 30+ days ago • Promoted

Customer Service Team Member

McDonald's • Lexington, NC, US

Full-time +1

I want to have fun, I like to be challenged, and I need a schedule that works for me.The Job for Me Get a job that fits your life, inspires your best, and moves you forward.Build your skills and b...Show more

Last updated: 30+ days ago • Promoted