Make a Difference in Healthcare at a Local Clinic
FurstStaffing is hiring a Patient Service Representative to join the team at a local clinic. This role involves helping patients check in and keeping their personal information up to date. Youll also explain clinic services and policies, schedule appointments, and guide patients to the right department or staff member. Its a key position that helps keep the clinic running smoothly and ensures patients get the care they need. This is a Furst-to-Hire position.
Hours : 9 : 30am to 6pm M-F
Pay : $15 / hour with a .50 differential for bilingual abilities
Patient Service Representative Responsibilities :
- Comply with established policies and procedures, objectives, HIPAA, safety and environmental standards
- Educate clients on all clinic programs and protocol
- Coordinate with medical team to ensure consistent patient flow
- Accommodate all scheduling needs using clinic standards and guidelines
- Ensure accuracy of all patient information, as well as protecting the patients rights by maintaining confidentiality of personal and financial information
- Manage and reconcile cash drawer
- Collect data for routine and publication
- Maintain office supply inventory
Patient Service Representative Requirements :
Bilingual English / Spanish-PreferredHigh school diploma or equivalent-REQUIREDValid drivers license and car insurance-REQUIREDUnderstand basic mathShow follow-through, assume responsibility and use good judgmentCommunicate effectively and diplomatically with patients, external insurance providers, and contracting entities and facility personnelPossess strong customer service skillsDemonstrate punctuality and dependabilityShow ability to understand and follow verbal and written communicationDemonstrate ethical conductAbility to multi-taskStrong attention to detailAbility to solve problemsPleasant and professional demeanorPlease contact Courtney at 815-229-7810.