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Patient Service Representative
Patient Service RepresentativeFurst • Rockford, IL, US
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Patient Service Representative

Patient Service Representative

Furst • Rockford, IL, US
3 days ago
Job type
  • Full-time
Job description

Make a Difference in Healthcare at a Local Clinic

FurstStaffing is hiring a Patient Service Representative to join the team at a local clinic. This role involves helping patients check in and keeping their personal information up to date. Youll also explain clinic services and policies, schedule appointments, and guide patients to the right department or staff member. Its a key position that helps keep the clinic running smoothly and ensures patients get the care they need. This is a Furst-to-Hire position.

Hours : 9 : 30am to 6pm M-F

Pay : $15 / hour with a .50 differential for bilingual abilities

Patient Service Representative Responsibilities :

  • Comply with established policies and procedures, objectives, HIPAA, safety and environmental standards
  • Educate clients on all clinic programs and protocol
  • Coordinate with medical team to ensure consistent patient flow
  • Accommodate all scheduling needs using clinic standards and guidelines
  • Ensure accuracy of all patient information, as well as protecting the patients rights by maintaining confidentiality of personal and financial information
  • Manage and reconcile cash drawer
  • Collect data for routine and publication
  • Maintain office supply inventory

Patient Service Representative Requirements :

  • Bilingual English / Spanish-Preferred
  • High school diploma or equivalent-REQUIRED
  • Valid drivers license and car insurance-REQUIRED
  • Understand basic math
  • Show follow-through, assume responsibility and use good judgment
  • Communicate effectively and diplomatically with patients, external insurance providers, and contracting entities and facility personnel
  • Possess strong customer service skills
  • Demonstrate punctuality and dependability
  • Show ability to understand and follow verbal and written communication
  • Demonstrate ethical conduct
  • Ability to multi-task
  • Strong attention to detail
  • Ability to solve problems
  • Pleasant and professional demeanor
  • Please contact Courtney at 815-229-7810.

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    Patient Service Representative • Rockford, IL, US

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