Salesforce Administrator II

POSITION SUMMARY

Serves as a senior-level Salesforce Administrator and ensures the optimal performance of Salesforce systems and products across the organization. Plays an integral part in Salesforce implementation and on-going support, including configuring, maintaining objects, security, data, and overall processes.

LOCATION

Remote - (US)

FUNCTIONS OF THE JOB

Essential Functions : which may be representative but not all inclusive of those commonly associated with this position.

• Refines and scopes technical requirements derived from the overall business objectives.
• Creates and customizes Salesforce objects, flows, lightning web components, page layouts, fields, validation rules, reports, dashboards, permission sets, queues, list views, formula fields, user profiles, etc.
• Maintains data quality by identifying and deleting or merging duplicate records and cleansing and updating inaccurate data.
• Maintains environment security by actively managing users, permission sets, roles, sharing rules, etc.
• Researches and reviews proposed solutions and provides recommendations regarding best usage of Salesforce platform.
• Provides support to all levels of users through research, evaluation, and administration of Salesforce.
• Assists in the implementation, oversight, and maintenance of security practices within Salesforce.
• Evaluates Salesforce releases on BMI orgs and customizations.
• Executes change management initiatives across the Salesforce environments and orgs.
• Maintains data integrity within a Salesforce environment.
• Identifies, analyzes, and resolves data and complex flow solutions and issues.
• Identifies and recommends best practices to enhance efficiency and effectiveness of solutions within the Salesforce platform.
• Logs, tracks, and audits identified issues and work through resolution.
• Effectively documents and communicates information regarding Salesforce functionality to a broad range of audiences.
• Maintains appropriate thresholds and standards of development within Salesforce.
• Works with management and business analyst teams to establish suitable processes or policies to support administrative, development, and change management activities.
• Performs production support duties 24x7 per rotation.
• Other duties as assigned.
• Regular attendance.
• Support our BMI Core Values and cultivate a culture of diversity and inclusion.

POSITION QUALIFICATION REQUIREMENTS

Education :     Bachelor’s degree in business or related area preferred, or equivalent industry experience.

Experience :

SKILLS AND ABILITIES

Which may be representative but not all inclusive of those commonly associated with this position.

License(s) / Certifications Required :

SALARY RANGE

The specific base salary offered to a successful applicant will be based on individual qualifications, skills, experience, and education.  The pay range is subject to change at any time based on various internal and external factors.  The position may also be eligible for one or more performance-based bonuses. In addition to cash compensation, BMI offers a competitive portfolio of benefits to its employees, as described below.

What We Give to You :

BROADCAST MUSIC, INC. IS AN EQUAL OPPORTUNITY EMPLOYER :

All applicants will receive equal opportunity for employment without regard of race, color, sex, religion, nationality, age, sexual orientation, gender identity and / or expression, veteran’s or marital status, disability, or any other cultural factor .

#LI-Hybrid