Receptionist

Job Description

Job Description

Receptionist |Alaska Behavioral Health

Administrative Team

Who We Are

At Alaska Behavioral Health, our mission is to strengthen Alaska communities and improve the lives of our clients by delivering exceptional behavioral healthcare services. We believe that all Alaskans, regardless of their mental health or addiction needs, should have access to the best possible care. We are dedicated to helping Alaskans recover and thrive.

About the Team

The Receptionist Team plays a vital role in ensuring quality customer service is provided in a professional and efficient manner. They facilitate the care of both internal and external AKBH consumers by providing administrative assistance to Clinical Teams, Medical Providers, Program, and Administrative Staff. AKBH Receptionists are known for their welcoming, positive demeanor and their ability to work effectively with diverse members of the community, including stakeholders and individuals with behavioral or physical limitations or disabilities.

What You’ll Do

• Handle incoming calls and route them to the appropriate department or staff member.
• Schedule appointments for new and existing clients across Clinical, Medical, and Primary Care services.
• Collect and verify contact, demographic, and insurance information from clients.
• Assist with day-to-day operations of AKBH clinics, including check-in / check-out processes.
• Communicate and coordinate client and clinic needs to appropriate staff members.

Good To Know

What We Need from You

Alaska Behavioral Health is proud to be an Equal Opportunity Employer, fostering diversity and inclusion in our workplace.