Security Operations Manager
At Securitas, we have business operations in 45 markets and capabilities from guarding to tech-enabled security. We provide specialized guarding services and outstanding tech-enabled security tailored to our prestigious clients. Our world class services are designed to incorporate a high degree of technology content.
The ideal candidate will be equipped in handling a variety of management functions for assigned account. They must have previous experience in developing a high performing team with strong customer service skills and great communication while adhering to our core values; Integrity, Vigilance, & Helpfulness.
What Your Day May Look Like
- Manage a shift and / or segment of guarding operations at multiple sites, including supervision of subordinate officers and supervisory staff
- Meet with line management and / or client representatives for status updates and to address any actual or potential problems
- Ensure that service expectations are being met through regular contact with clients
- Participate in and coordinate with line management regarding the orientation, training, development, and retention of high-caliber staff
- Maintain and submit payroll records and other employee and business information, review client and company report for accuracy and timeliness
- Maintain a positive, professional environment in full compliance with applicable laws, regulations, policies, and procedures
- Communicate and coordinate scheduling, staffing, equipment, record keeping, and related matters, to ensure smooth delivery of services
- Provide input to company initiatives
- Perform tasks and duties of a similar nature and scope as required for assigned office.
What We Offer
Medical, Dental, Vision, Life, AD&D, & Disability Insurance, Plus 401K OptionsPaid Time Off - 40 hours after 1 year of service paid out for FT security officers who worked a minimum of 2080 hoursPaid Family Leave - up to 12 weeks a year in accordance with State LawWeekly Pay! - DailyPay Access program available!Referral ProgramTelemedicine - Virtual Medical CareDiscounts on Childcare, Vehicles, Electonics, Cell Phone Plans, Travel & More!Free Uniforms & Paid TrainingDoggy & Kitty Daycare DiscountsEmployee Assistance Program & So Much More!Position Requirements
Must be at least 18 years of age2+ years of progressive supervisory and management experience OR a college degreeMust be reliable, accountable, punctual, and have a strong work ethicMust have a strong grasp of appropriate and professional verbal / written communicationConflict resolution and de-escalation skills a plusCustomer service background preferredProficient in basic computer and technology useStrong planning, organizing, and leadership skillsAbility to take initiative, achieve results, and meet deadlinesReliable and self-motivatedStrong customer service and interpersonal skills a must.All candidates must be willing to participate in our standard background screening process.
We are seeking a strong leader who is calm under pressure, professional in all interactions, and committed to maintaining a secure and welcoming environment.
See a different world.
EOE / M / F / Vet / Disabilities