CRM & Sales Enablement Administrator

Job Description

Job Description

Description :

The CRM & Sales Enablement Administrator plays a critical role in supporting the sales organization by managing the CRM system, optimizing sales processes, and providing tools, training, and insights that enhance sales productivity. This role ensures data integrity, drives user adoption, and enables the sales team to effectively engage with customers and prospects in a manufacturing-focused environment.

Requirements :

ESSENTIAL DUTIES AND RESPONSIBILITIES :

CRM Administration

• Manage and maintain the CRM system (Dynamics 365).
• Ensure data accuracy, integrity, and consistency across all customer records.
• Create and manage dashboards, reports, workflows, and automation rules.
• Serve as the primary point of contact for CRM-related issues, enhancements, and training.

Sales Enablement

Process Optimization

Cross-Functional Collaboration