Talent.com
Client Services Manager
Client Services ManagerMassachusetts Staffing • Wilmington, MA, US
Client Services Manager

Client Services Manager

Massachusetts Staffing • Wilmington, MA, US
4 days ago
Job type
  • Full-time
Job description

Client Services Manager

BAYADA Home Health Care has an immediate opening for a Client Services Manager in our Wilmington, MA Senior Living Office. If you are looking for an exciting career opportunity in a growing industry, a Client Services Manager could be the position for you. BAYADA believes that our clients and their families deserve home health care delivered with compassion, excellence, and reliability. We want you to apply your energy and skills in this dynamic, entrepreneurial environment and become an integral part of a caring, professional team that is instrumental in providing the highest quality care to our clients.

Why choose BAYADA?

  • BAYADA offers the stability and structure of a national company with the values and culture of a family-owned business.
  • Newsweek's Best Place to Work for Diversity
  • Newsweek Best Place to Work for Women
  • Newsweek Best Place to Work (overall)
  • Newsweek Best Place to Work for Women and Families
  • Glassdoor Best Places to Work
  • Forbes Best Places to Work for Women
  • Paid weekly
  • Mon-Fri work hours
  • Amazing culture
  • Strong employee values and recognition
  • Small team at a local office
  • Growth opportunities
  • BAYADA offers a comprehensive benefits plan that includes the following : Paid holidays, vacation and sick leave, vision, dental and medical health plans, employer paid life insurance, 401k with company match, direct deposit and employee assistance program

The Client Services Manager will :

  • Provide superior customer service and quality home care
  • Focus on managing coordination of client services and emergent scheduling issues
  • Manage your Client Services Coordinator caseload while proactively growing it
  • Build lasting relationships with clients, referral sources, payors and community organizations
  • Develop strong, communicative relationships with the team
  • Maintain effective fiscal management of your caseload by monitoring metrics (admissions, % Medicare, referrals rejected by reason, etc.)
  • Scheduling Managers will partner with Clinical Managers to provide supervision and support to field employees
  • Qualifications for a Client Services Manager :

  • Bachelor degree is preferred
  • Prior knowledge of / experience with Medicare and OASIS a plus
  • Prior medical office or home care experience preferred
  • Prior supervisory experience a plus
  • Demonstrated record of successfully taking on increased responsibility (goal achievement)
  • Ambition to grow and advance beyond current position
  • Strong computer skills required (electronic medical record)
  • Excellent communication and interpersonal skills
  • Competitive Compensation Package :

  • Base Salary : $50,000-$55,000 / year depending on qualifications
  • Quarterly bonus eligibility based on metrics met.
  • As an accredited, regulated, certified, and licensed home health care provider, BAYADA complies with all state / local mandates. BAYADA is celebrating 50 years of compassion, excellence, and reliability. Learn more about our 50th anniversary celebration and how you can join in here.

    BAYADA Home Health Care, Inc., and its associated entities and joint venture partners, are Equal Opportunity Employers. All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, age, disability, pregnancy or maternity, sexual orientation, gender identity, citizenship status, military status, or any other similarly protected status in accordance with federal, state and local laws.

    Create a job alert for this search

    Client Service Manager • Wilmington, MA, US

    Related jobs
    Customer Support Associate

    Customer Support Associate

    VirtualVocations • Manchester, New Hampshire, United States
    Full-time
    A company is looking for a Customer Support Associate specializing in Consumer Billing.Key Responsibilities Manage complex API billing inquiries and serve as the primary contact for enterprise cu...Show more
    Last updated: 30+ days ago • Promoted
    Project Manager - Customer Success, Implementations

    Project Manager - Customer Success, Implementations

    Talent Software Services • Waltham, MA, US
    Permanent
    Project Manager - Customer Success, Implementations Job Summary : Talent Software Services is in search of a Project Manager, Customer Success, Implementations for a contract position in Waltham, MA...Show more
    Last updated: 1 day ago • Promoted
    Customer Success Manager- Financial Services

    Customer Success Manager- Financial Services

    ServiceNow • Waltham, Massachusetts, USA
    Full-time
    What you get to do in this role : .The Customer Success Manager (CSM) is the primary point of contact and orchestration lead for all matters related to Impact features and benefits depending on the c...Show more
    Last updated: 23 days ago • Promoted
    Client Success Manager

    Client Success Manager

    TradeJobsWorkForce • 02476 Arlington, MA, US
    Full-time
    Client Success Manager Job Duties : Train CS team in the coaching / management process for clients in regards to ...Show more
    Last updated: 30+ days ago • Promoted
    Client Service Manager II - Now Hiring!

    Client Service Manager II - Now Hiring!

    ADP • Salem, NH, United States
    Full-time
    ADP is hiring a Client Service Manager II.In this position you will be responsible for developing and maintaining effective relationships with ADP clients and is the direct client contact for retir...Show more
    Last updated: 30+ days ago
    Senior Customer Success Manager, Service Provider

    Senior Customer Success Manager, Service Provider

    Relativity • Manchester, NH, United States
    Full-time
    The Service Provider Customer Success Management Team supports our partners in meeting their goals using the Relativity suite of products. The team guides overall value and product adoption based on...Show more
    Last updated: 30+ days ago • Promoted
    Lodging Managers (Accommodation and Food Services)

    Lodging Managers (Accommodation and Food Services)

    Mercor • Manchester, New Hampshire, US
    Remote
    Full-time
    Mercor is recruiting • •Lodging Managers who work in the Accommodation and Food Services • • as independent contractors working on a research project • •for one of the world’s top AI companies.This pro...Show more
    Last updated: 15 hours ago • Promoted • New!
    Director - Network Services

    Director - Network Services

    UMass Lowell • Lowell, MA, United States
    Full-time
    The Director of Network Services is the chief architect and leader of the Network Services group in Information Technology. The Director of Network Services is responsible for managing, leading, and...Show more
    Last updated: 30+ days ago • Promoted
    Client Operations Manager 100% Commission

    Client Operations Manager 100% Commission

    Talent Find Professional • Nashua, NH, us
    Part-time
    Quick Apply
    Unlock a New Career Path with Talent Find Professional.Talent Find Professional is searching for driven, motivated individuals who want more control over their time, income, and future.If you’ve ev...Show more
    Last updated: 8 days ago
    Casino IT Manager

    Casino IT Manager

    Jobot • Nashua, NH, US
    Full-time
    Growing Hospitality and Gaming Organization - Exciting Projects - Gaming / Casino Experience Required.This Jobot Job is hosted by : Dan Urbaniak. Are you a fit? Easy Apply now by clicking the "Apply No...Show more
    Last updated: 30+ days ago • Promoted
    Client Manager

    Client Manager

    Cigna • Westwood, MA, US
    Full-time
    Critical Tasks and Expected Contributions / Results : .Partner with sales consultants for efficient implementation of new business and smooth transition into the client management team.Develop strategi...Show more
    Last updated: 13 hours ago • Promoted • New!
    Director of Licensure Services

    Director of Licensure Services

    Southern New Hampshire University • Manchester, NH, United States
    Full-time
    Reporting to the AVP of Academic Quality and Accreditation, you will oversee and provide support to all licensure and certification programs at the University. You will coordinate across multiple pr...Show more
    Last updated: 30+ days ago • Promoted
    Citizens Branch Manager

    Citizens Branch Manager

    Citizens • Hooksett, NH, US
    Full-time
    At Citizens, we’re focused on relationship-building and delivering exceptional customer experiences through every interaction. By fostering deep and lasting relationships, we drive customer loyalty ...Show more
    Last updated: 1 day ago • Promoted
    Client Service Manager II

    Client Service Manager II

    ADP • Salem, NH, United States
    Full-time
    ADP is hiring a Client Service Manager II.In this position you will be responsible for developing and maintaining effective relationships with ADP clients and is the direct client contact for retir...Show more
    Last updated: 30+ days ago
    Client Partner, Enterprise Sales

    Client Partner, Enterprise Sales

    T-Mobile USA, Inc. • , MA, United States
    Full-time +1
    At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation pack...Show more
    Last updated: 17 days ago • Promoted
    Food Service Managers (Accommodation and Food Services)

    Food Service Managers (Accommodation and Food Services)

    Mercor • Manchester, New Hampshire, US
    Remote
    Full-time
    Mercor is recruiting • •Food Service Managers who work in Accommodation and Food Services Sector • • as independent contractors working on a research project • •for one of the world’s top AI companies....Show more
    Last updated: 15 hours ago • Promoted • New!
    Pharmacy Operations Manager

    Pharmacy Operations Manager

    Walgreens • Framingham, MA, United States
    Full-time
    Where state and federal laws / regulations allow, accountable for performing day-to-day non-clinical pharmacy operations, administrative activities. Ensures efficient pharmacy workflow and a positive...Show more
    Last updated: less than 1 hour ago • Promoted • New!
    Tax Manager - Private Client Services

    Tax Manager - Private Client Services

    EisnerAmper • Wellesley, MA, United States
    Full-time
    At EisnerAmper, we look for individuals who welcome new ideas, encourage innovation, and are eager to make an impact.Whether you're starting out in your career or taking your next step as a seasone...Show more
    Last updated: 30+ days ago • Promoted