Service & Sales Technician

Job Description

Job Description

Job Summary : Join our team as a Service and Sales Technician, where you'll play a vital role in maintaining relationships with our clients, including restaurants, hospitals, hotels, and schools. In this role, you will provide preventive maintenance on leased commercial dishwashers, restock essential cleaning products, collect payments, and offer upsell opportunities to enhance customer sanitation solutions. You'll represent our brand by delivering exceptional service and ensuring client satisfaction with every visit.

Key Responsibilities :

• Conduct preventive maintenance and minor repairs on commercial dishwashers, keeping leased equipment in optimal working condition.
• Restock cleaning solutions and products at each visit, monitoring inventory to ensure clients have what they need.
• Educate clients on our cleaning and disinfecting products, offering upsells that improve their overall service and sanitation experience.
• Collect payments and maintain accurate records of service and sales.
• Build and sustain positive client relationships, addressing any concerns to maintain high satisfaction levels.
• Communicate regularly with the team regarding client feedback, inventory, and service needs.
• Participate in a scheduled on-call rotation every 4 weeks to provide reliable customer support.

Qualifications :

Why Join Us?

Be part of a team that values excellence, growth, and top-notch customer service. Apply now to start a rewarding career as a Route Service Driver!

#DRV

#STECH