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Field Service Tech III
Field Service Tech IIIToshiba Business • Buffalo, NY, US
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Field Service Tech III

Field Service Tech III

Toshiba Business • Buffalo, NY, US
2 days ago
Job type
  • Full-time
Job description

Overview

Join to apply for the Field Service Tech III role at Toshiba Business

Hourly Range : $23.00-$28.00, based on experience.

Monthly Technician Bonus Program

Fleet Vehicle and Gas Card

Summary

Are you driven by purposeful work and the opportunity to grow your career? Imagine traversing the Buffalo, NY area and being the hero in every office you step into. You will be the answer to your clients\' issues by bringing innovative, game-changing solutions for their print management needs.

As the Field Service Technician, you will maintain, service, and repair customer office equipment throughout the territory, making a positive impact on the business and our customers.

Your core focus as Field Service Technician is to provide on-site technical support and maintenance for black-and-white, color, and multifunction printers, copiers, and other devices at customer locations. As you succeed, you\'ll build cross-functional expertise and career growth opportunities at Toshiba.

This position enables you to directly impact local businesses and institutions by ensuring their office equipment functions properly to drive their organizations forward.

Explore the Learn More section below to gain more knowledge about Toshiba America Business Solutions.

What You'll Do

  • Provide printer and copier maintenance, service, and repairs to customers
  • Deliver product training efficiently and effectively
  • Diagnose equipment issues and carry out installations and upgrades
  • Make modifications, remove old units, and retrofit existing hardware
  • Complete field calls according to priority while practicing effective time management
  • Continuously enhance your technical skills for field assignments
  • Rebuild components at the shop

Qualifications

  • Minimum of 5 years of experience in technical repair
  • Demonstrated experience with document management, MFP, and print devices
  • Experience providing on-site service and repair to customers and able to handle complex issues and provide solutions where appropriate
  • Ability to multitask, prioritize assignments and utilize time management skills
  • Excellent computer skills
  • Strong written and verbal communication skills when dealing with customers
  • Valid Driver\'s License
  • Ability to lift 50 lbs. and comfortable with frequent bending, lifting, and reaching
  • What's in it for you?

  • Group health coverage (medical, dental, & vision)
  • Employee Assistance Programs
  • Pre-tax spending accounts
  • 401(k) plan
  • Pet Insurance
  • Company provided life insurance
  • Employee discounts
  • Generous paid holiday schedule, paid vacation & sick / personal / volunteer days
  • Learn More The content below is exclusively available on our careers site job description :

    careers site

    Toshiba America Business Solutions is an equal opportunity / affirmative action employer that evaluates qualified applicants without regard to age, ancestry, color, religious creed, disability, marital status, medical condition, genetic information, military or veteran status, national origin, race, sex, gender, gender identity, gender expression and sexual orientation or any other protected factor. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

    Individuals who need a reasonable accommodation because of a disability for any part of the employment process should email accommodationrequest@tabs.toshiba.com to request an accommodation.

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    Field Service Tech • Buffalo, NY, US

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