System Engineer AI & Data Platform Support

Job Description

Job Description

Overview

CTG is seeking to fill a System Engineer – AI & Data Platform Support position for our client in Albany, NY.

Duration : 8 months

Duties :

Provide Level 1 and Level 2 support for AI & Data Platform users in the semiconductor industry.

Monitor and troubleshoot pipelines, workflows, and AI services in production.

Automate recurring tasks to improve operational efficiency.

Collaborate with data scientists, ML engineers, and developers for model deployment.

Maintain system documentation, runbooks, and incident response guidelines.

Support platform upgrades, patches, and configuration.

Ensure data pipelines are scalable, secure, and compliant.

Assist in capacity planning, performance tuning, and resource optimization.

Act as a liaison between platform infrastructure and AI / data development teams.

Skills :

Scripting and automation (Python, Bash, PowerShell)

Data / AI platforms, including Data Lake Houses (IBM watsonx a plus)

Cloud services, containerization (Docker, Kubernetes; IBM OpenShift a plus)

CI / CD pipelines for ML and data workflows

Debugging and troubleshooting distributed systems

Data engineering workflows (ETL / ELT, batch, streaming)

Monitoring tools, data governance, security, and compliance

Infrastructure and hardware troubleshooting

Strong collaboration and growth mindset

Manufacturing domain experience a plus

Experience :

Proven operational support experience in AI / Data platforms

Hands-on experience with distributed systems and production pipelines

Education :

Bachelor’s degree in Computer Science, Engineering, or a related field

Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.

CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services for this role.

To Apply :

To be considered, please apply directly to this requisition using the link provided. For additional information, please contact JoAnn Abramo at JoAnn.Abramo@ctg.com . Kindly forward this to any other interested parties. Thank you!