Front Desk Agent

Job Description

Job Description

We are seeking an enthusiastic Hotel Front Desk Attendant who will be the first point of contact for our guests, creating a positive and lasting impression. You will handle all aspects of a guest's stay, from check-in to check-out, while embodying our property’s vision, mission, and core values. Your multitasking skills and guest-focused mentality will be key to ensuring a seamless experience. Compensation :

$13.50 - $14 hourly

Responsibilities :

• Operate the hotel switchboard, answer inquiries, and transfer calls as needed.
• Handle guest check-ins, check-outs, and payment processing with accuracy.
• Balance cash at the end of each shift and generate reports for the next shift.
• Take reservations in person, via email, or over the phone, including group bookings.
• Greet guests and patrons to find out their room needs as well as the reason for their visit and manage the registration process

Qualifications :

About Company

Our vision is to positively impact, and our mission is to raise the bar on what relationships, reputation, and returns mean in hospitality. We are passionate about owner results with proven systems, talent, and intentional culture to fuel optimal outcomes.