Guest Service Ambassador - Spectrum / Bears Den

We are looking for a Guest Service Ambassador to join our team! Are you ready for an amazing, thrilling, fast paced career in hospitality? Are you looking to enhance your talents and grow in the industry? We have open opportunities to provide you with an amazing future as a part of our team.

Our well-appointed, curated residences are designed with luxury, privacy and security in mind. Our spacious homes can host comfortably with as many guests as guests would like. Our world-class amenities bring services such as spa treatments and personal chefs to guests residence, and our recreation offerings include a water park with a lazy river, a resort pool and tennis courts.

Position Summary : The Guest Service Ambassador is involved in all aspects of day-to-day operations of home rental inventory, for Spectrum and Bears Den, located in Reunion Florida. This includes but is not limited supporting the new home rent ready process, maintenance, housekeeping, security, landscaping, IT, etc. for all rental homes. The Guest Services Ambassador will also oversee all guest relations, Assist with guest check in / out procedures (Complete a thorough GSA Pre-Arrival Inspection Detailed Checklist), guest requests and overall guest coordination. Administration of utilities setup for new rental homes. Guest reservation coordination with community gate house and resort club front desk.

Education & Experience :

• High School diploma or equivalent and / or experience in a hotel, property management, and or customer service based profession preferred
• Excellent customer service skills in person and via the phone is required
• Must have guest experience in residential, vacation rental properties
• Proficient in Microsoft Excel, Outlook and other computer related skills related to job tasks

Physical requirements :

General Requirements

Fundamental Requirements

Our Benefits :

Great Perks and Benefits - Work with a "Win from within company"

NDM Hospitality is an equal opportunity employer .

NDM Hospitality is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Job Posted by ApplicantPro