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Part-Time Bilingual Front Office Professional

Part-Time Bilingual Front Office Professional

CQ PartnersCupertino, CA, US
22 days ago
Job type
  • Part-time
Job description

Job Description

Job Description

Join Our Team as a Part Time Front Office Professional at BAL Labs – Hearing Center!

Are you a warm and friendly individual with a passion for patient care? Do you thrive in a fast-paced environment where your organizational skills and attention to detail make a real difference? If so, we want you to be part of our team at BAL Labs – Hearing Center, an innovative and expert clinic that cares to restore hearing and improve mental wellness.

Position : Part-Time Front Office Professional

Who We Are :

At BAL Labs – Hearing Center, we are dedicated to providing exceptional healthcare services to our patients. We prioritize hearing restoration, not merely providing hearing aids. Our mission is long-term improvement, not a temporary solution.

What You’ll Do :

  • Greet patients with a smile, providing a welcoming and friendly atmosphere
  • Schedule appointments and manage the clinic's appointment calendar efficiently
  • Verify patient information and insurance details accurately
  • Handle patient inquiries and provide information about clinic services
  • Assist with patient check-in and check-out processes
  • Maintain cleanliness and organization of the reception area
  • Collaborate effectively with medical staff and colleagues to ensure seamless patient care
  • Perform administrative tasks such as filing, data entry, and managing phone calls

What You’ll Need :

  • Exceptional customer-service mindset (experience in this area helps too!)
  • Bilingual in Chinese (Mandarin) & English
  • Call Center experience is a plus
  • Attention to detail and strong organizational skills
  • Positive attitude and desire to collaborate with others
  • Flexibility; every day is a little different in our practice, and we do our best to stay flexible and adapt to changes as they come
  • What We Offer :

  • Robust on the job training beginning with your onboarding
  • Competitive salary : $18-$20 / hour
  • 2-3 days per week
  • Opportunities for professional development and career advancement
  • Supportive and collaborative team environment
  • Meaningful work that makes a positive impact on patients' lives
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    Front Office • Cupertino, CA, US