Job Description
Job Description
Join Our Team as a Part Time Front Office Professional at BAL Labs – Hearing Center!
Are you a warm and friendly individual with a passion for patient care? Do you thrive in a fast-paced environment where your organizational skills and attention to detail make a real difference? If so, we want you to be part of our team at BAL Labs – Hearing Center, an innovative and expert clinic that cares to restore hearing and improve mental wellness.
Position : Part-Time Front Office Professional
Who We Are :
At BAL Labs – Hearing Center, we are dedicated to providing exceptional healthcare services to our patients. We prioritize hearing restoration, not merely providing hearing aids. Our mission is long-term improvement, not a temporary solution.
What You’ll Do :
- Greet patients with a smile, providing a welcoming and friendly atmosphere
- Schedule appointments and manage the clinic's appointment calendar efficiently
- Verify patient information and insurance details accurately
- Handle patient inquiries and provide information about clinic services
- Assist with patient check-in and check-out processes
- Maintain cleanliness and organization of the reception area
- Collaborate effectively with medical staff and colleagues to ensure seamless patient care
- Perform administrative tasks such as filing, data entry, and managing phone calls
What You’ll Need :
Exceptional customer-service mindset (experience in this area helps too!)Bilingual in Chinese (Mandarin) & EnglishCall Center experience is a plusAttention to detail and strong organizational skillsPositive attitude and desire to collaborate with othersFlexibility; every day is a little different in our practice, and we do our best to stay flexible and adapt to changes as they comeWhat We Offer :
Robust on the job training beginning with your onboardingCompetitive salary : $18-$20 / hour2-3 days per weekOpportunities for professional development and career advancementSupportive and collaborative team environmentMeaningful work that makes a positive impact on patients' lives