Program Guide

Program Guide

Join Pacific Quest and make a difference!

Pacific Quest provides licensed and accredited residential mental healthcare on Hawaii Island and is a leader in integrative, nature-based residential treatment for adolescents and young adults.

Why Youll Love Working Here :

• Be part of a mission-driven team committed to fostering health, connection, and resilience
• Work in a collaborative, supportive environment where every role contributes to life-changing outcomes
• Enjoy competitive pay, great benefits

Pacific Quest is looking for strong Program Guides for future and seasonal hiring opportunities!

Who We Are : Pacific Quest is a behavioral health program for adolescents and young adults, located on the East side of the Big Island of Hawaii.

Our Mission : Pacific Quest cultivates change within our residents, families, and our community.

Primary Purpose : Program Guide positions are responsible for the direct supervision, safety, health, and wellbeing of the residents while implementing the program curriculum and facilitating therapeutic weekly treatment plans. The Program Guide role's primary purpose is to learn the program and the necessary hard and soft skills while providing support to other members of the Program Guide team and following the direction of the Program Manager and Program Supervisors.

Essential Duties & Responsibilities

The Program Guide positions have the following roles that require additional expectations and job responsibilities. Movement between roles will be based on the discretion of the Management Team and will account for seniority, performance assessment, participation in training, and operational needs.

Apprentice Guide

Lead Guide

Required Competencies, Skills &Qualifications

Desired Skills & Qualifications

Compensation

Starting wage is dependent on experience and qualifications; overtime pay for hours worked over 40 per work week.

Comprehensive healthcare options

Paid time off accrual and holiday pay

401(k) plan

Prodeals & discounts

Schedule

Work week schedules and various shifts are available and will be determined based on operational needs.

Typical Guide shifts are as follows :

Typically full-time, 4 days a week (Sunday-Wednesday / Wednesday-Saturday) and flexible as needed. Shifts are 10-12 hours and are to be determined based on operational needs. Overtime may be required until relief staff is on-site, or if extra staffing is needed.

Physical Demands

The role of a Program Guide is physically demanding, please communicate in writing any accommodations you may need related to the following parameters : With or without reasonable accommodation, the physical and mental requirements of this job may include the following : seeing, hearing, speaking, and writing clearly. Reaching with hands and arms, stooping, kneeling, crouching, crawling, frequent sitting, standing and walking, climbing stairs, walking up inclines and on uneven terrain may be required for long periods of time. Additional physical requirements may include lifting and or moving up to 50 pounds. Program Guides are on their feet for long amounts of time during the course of their 10-12 hour shift. Emergencies may require sprinting and energy intensive movements to ensure resident safety.

Pacific Quest is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Pacific Quest is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation to participate in the job application or interview process, contact Human Resources at hr@pacificquest.org.

$18 - $21 an hour

Compensation details : 18-21 Hourly Wage

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