Meraki Wireless EngineerAudit-Tel Inc • Cincinnati, OH, US
Meraki Wireless Engineer
Audit-Tel Inc • Cincinnati, OH, US
30+ days ago
Job type
- Full-time
- Quick Apply
Job descriptionAct as an escalation point for complex Meraki-related issues, offering expert guidance to junior engineers. Proactively engage with clients to maintain high satisfaction, ensuring clear communication on issue resolutions and network enhancements. Identify and implement improvements to client networks using Meraki’s features for enhanced performance and reliability. Maintain accurate records of client networks, configurations, and troubleshooting procedures. Meraki expertise : Strong hands-on experience with Cisco Meraki products, including dashboards, switches, and access points. Meraki certification preferred. Excellent troubleshooting skills, capable of diagnosing complex network issues. Skilled in client interactions and communicating technical solutions in a clear and approachable manner. Ability to collaborate in a team-oriented environment, mentoring and supporting junior engineers. Powered by JazzHR
Key Responsibilities :
- Advanced Meraki support : Provide technical support for Meraki solutions, diagnosing and resolving network incidents across client environments.
- Understand RF Optimization and 802.11.
Collaborate with Tier 1 support :
Client engagement :
Network optimization :
Documentation :
Required Skills and Experience :
Analytical mindset :
Customer-focused :
Team player :
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Engineer • Cincinnati, OH, US
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