Quality Control Technician

Fresh Baguette is a fast-growing, artisanal bakery known for its high-quality standards and modern atmosphere. The company was founded in Bethesda, MD in 2013, to bring fresh, made-from-scratch organic breads, pastries, sweets, and croissant items inspired by bakeries in France to the DMV area. We have expanded to eight retail locations, two production bakeries, and a thriving wholesale business. We serve coffee shops, restaurants, hotels, and grocery stores with fresh products every day, 365 days a year. Our mission is to offer our customers unique moments of indulgence that are delicious to every sense. We are passionate about quality and take great pride in everything we do. This value is evident in everything we do, from the smell of scratch-made artisanal croissants and organic bread baking fresh throughout the day to the beauty of hand-crafted pastries, delicious coffee, and savory creations delivered in a warm and inviting atmosphere. We're excited to announce that the Quality Assurance team is expanding. We are looking for a Quality Control Technician to assist the Quality Assurance Manager in ensuring Fresh Baguette remains a safe environment for our employees and customers. Quality Control Technician About the RoleThe Quality Control Technician ensures that all bakery products meet the company's food safety and quality standards. This role supports daily production by monitoring critical control points, performing product inspections, maintaining documentation, and helping drive continuous improvement in quality and consistency. The QC Technician assists in maintaining compliance with local health, FDA, and SQF requirements.As a Quality Control Technician You WillMake sure food safety rules and Good Manufacturing Practices (GMPs) are followed at all times.Perform daily walk-throughs of the production centers to make sure quality and food safety standards are met.Conduct visual and physical inspections (appearance, weight, labeling, packaging, etc.) of in-process and finished products to ensure they meet quality standards.Verify metal detector, temperature, and other critical control checks as defined in the HACCP plan.Complete and record checks for Critical Control Points (CCPs) as required by HACCP plans.Review quality results regularly to spot trends or issues and report to the QA Manager.Communicate findings to QA Manager, and assist with corrective and preventive actions.Follow up with departments to ensure timely and effective closure of corrective actions or non-conformities.Collect samples for microbiological, allergen, and shelf-life testing.Help fix and prevent food safety and quality problems by working closely with production and retail teamsEnsure cleaning and sanitation procedures (SSOPs) are being followed properly.Support the QA Manager with investigations, updates to procedures, and improvement projects.Assist during internal and external audits and help keep the facility audit-readyConduct inbound raw material and packaging inspections and monitor supplier quality compliance.Review, investigate and analyze customer or supplier performance feedback to determine root cause analyses and appropriate corrective actions.Assist QA team and conduct internal inspections to ensure food safety and product quality consistency in bakeries.Assist in staff training on equipment calibration and quality assurance procedures.Assist the QA Manager with updating manuals, reports, and special projects. Benefits Compensation : 50,000$-60,000$ per yearPaid VacationsHealth and Dental Insurance after 90 days40% Employee DiscountWellness Reimbursement401K and 401K MatchFree Lunch Anniversary Gift Card Additional benefits as participation to commute, personal development plan and othersExciting growth potentialScheduleFull-time, 5 days per weekStandard hours : 7 : 00 AM - 4 : 00 PMFlexibility is required you may need to start earlier or stay later based on business needs (e.g., emergencies, inspections, special projects, etc.)The work week includes both weekdays and weekends; availability to work on any day of the week is requiredWhat We're Looking For2-3 years of experience in Quality Control within a food manufacturing environment (training available for entry-level candidates).Knowledge of HACCP, GMPs, and food safety regulations.Familiarity with FSMA and FDA regulations, cleaning and sanitation, and pest control practices.Strong communication skills (verbal and written) and attention to detail.Good communication and interpersonal skills to collaborate effectively with cross-functional teams.Ability to work with computers and technology efficiently. Proficient in Microsoft Office (Word, Excel, Outlook) and basic documentation management.Physically capable of standing for long periods, lifting up to 50lbs, and moving throughout all areas of the facility.Able to work flexible hours and support QA team as needed.Solid understanding of a production or manufacturing environment.Adheres to Fresh Baguette's core values of Integrity, Respect, Commitment, Reliability, Team Player, and Customer-Oriented.Strong attention to detail and accuracy, with a commitment to delivering high-quality results.Thrive in a fast-paced, dynamic environment, adapting to changes and driving continuous improvement.Quick learner with the ability to handle multiple tasks simultaneously, maintain focus, and adapt to a variety of challengesRequirementsAuthorization to work in the U.S. without sponsorshipHigh school diploma or equivalent; some college or technical training preferred.Open availability to work a variety of shifts, including weekends & mornings, afternoons, eveningsValid Driver's License and reliable vehicle to travel between locationsLocationWe have commissary bakeries in Rockville, MD and Germantown, MDWe have 8 retail bakery cafes throughout DC, MD, and VAWork Environment Our retail locations are small bakery cafesOur commissary bakeries are large-scale, industrial production settings with : Industrial machinery and loud noise from mixers, sheeters, and ovensHot and cold temperatures from ovens, proofers, and walk-in refrigeratorsA clean, production-focused environment designed for efficiency and high-volume bakingAn attached warehouse area used for packaging, storage, and distribution of baked goodsReports toQuality Assurance ManagerPI1aeedce44cd1-25660-38890117