Mitigation Team Lead

Mitigation Team Lead

The Mitigation Team Lead is responsible to lead the Mitigation Department or Team to ensure mitigation resources are deployed in a timely and effective manner to ensure Paul Davis customers receive the highest and more urgent care possible in property emergency situations. This role requires significant coordination with other functional leaders within the business to ensure the team is always providing extraordinary care while serving people in their time of need.

What does a Paul Davis Mitigation Team Lead do?

• Ensure the teams successful performance of water mitigation, mold remediation, environmental services, tarping, board up, and floor cleaning / re-installation services in accordance with Paul Davis and industry specifications.
• Be a great representative of our brand!
• Focus and dedication to providing excellent customer service.
• Assist other team members when needed and foster a positive working relationship with other departments.
• Ensure your crews are ready at all times and every morning to handle the day through a team huddle.
• Meet clients and adjusters on site to assist in issue resolution and provide professional opinion.
• Re-inspect job sites for quality control.
• Issue resolution - be the point of contact for customers if they have any questions and / or concerns and resolve those in effective and timely manner.
• Maintain inventory of clean, properly stocked and organized trucks along with all company equipment.
• Be accessible by phone and participate, as necessary, in the on-call schedule.

Team Compensation and Benefits

Team Qualifications (Requirements)

Competencies - Knowledge, Skills and Abilities

Education, Certification and / or Work Experience Requirements :

Physical Requirements :

We support and hire Veterans and we are an Equal Opportunity Employer!

Compensation : $23.00 - $33.00 per hour

Since 1966, Paul Davis has been an industry leader in the areas of property damage mitigation, reconstruction and remodeling. With more than 370 offices in our franchise network, the company serves residential, institutional, and commercial customers and clients across the United States and Canada.

We have built our heritage one project at a time, establishing a reputation for performance, integrity and responsibility among customers and carriers alike. Whether property damage is caused by water, fire, smoke, storms or other disasters, we deliver on our promise to deliver excellence, expertise and a customer experience that is second to none. At Paul Davis, our passion for quality drives everything we do.

Our Vision

To Provide Extraordinary Care While Serving People In Their Time Of Need.

Our Values

Deliver What You Promise

Respect The Individual

Have Pride In What You Do

Practice Continuous Improvement

Our Mission

To provide opportunities for great people to deliver Best in Class results