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Sr Sales Engineer – AI & Machine Learning for ITOM

Sr Sales Engineer – AI & Machine Learning for ITOM

JR Associates Group LLCWashington, DC, United States
3 days ago
Job type
  • Full-time
Job description

Sr Sales Engineer – AI & Machine Learning for ITOM

Job Description & Work :

Growing technology company that is focused on AI Automation for IT, Network, Security, and Cloud Operations is seeking a Technical Pre-Sales Engineer. This hire will work in tandem with a Sales Account Manager to market & sell solutions.

  • Focus on demonstrating & showcasing various technology areas via onsite presentations, web sessions, proof-of-concepts or written documentation (RFPs, RFQs and other technical documents).
  • Responsible for writing a Statement of Work that describes the services that will be offered to the end customer & help in the contractual paper-work to close opportunities.
  • Help in transitioning the opportunity to the implementation stage by working with the delivery team closely during the sales cycle.
  • Identify all tech issues of assigned accounts to assure complete client satisfaction, & establish & maintain positive relationships with your client’s technical staff.

Requirements :

  • 5+ yrs relevant experience in Sales Engineering supporting technical services and solutions to IT organizations
  • Deep background in Service Assurance or Service Management
  • Experience with IT Operations and data center technologies… ITOM, ITSM, ITIL
  • Prior or current experience with Enterprise Monitoring tools like ServiceNow, ScienceLogic, Splunk, Moogsoft, CA desired
  • Solid Linux / UNIX
  • Scripting experience is a plus
  • Working knowledge of the latest technologies like Micro Services, Containers, REST APIs etc is a plus
  • Understanding of cloud technologies including AWS and Azure
  • Demonstrate strong customer facing and relationship building skills
  • Ability to uncover business challenges and develop a custom solution to solve those challenges
  • Should be available to travel to visit prospects and customers
  • Bachelor’s Degree with a technology focus

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